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“On route” 3 of 5 stars
Review of Chateau Nova Edmonton - Yellowhead

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Chateau Nova Edmonton - Yellowhead
3.0 of 5 Hotel   |   13920 Yellowhead Trail, Edmonton, Alberta T5L 3C2, Canada   |  
Hotel amenities
Ranked #21 of 89 Hotels in Edmonton
Top Contributor
57 reviews 57 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
“On route”
3 of 5 stars Reviewed August 4, 2013

Made reservations for this hotel months ago for a long journey. Was concerned when we arrived in the area and to the location but once you are on hotel property concerns leave. Room was nice, shower, no tub, beds were okay but pillows were heavy and hard. Everything was clean and front desk helpful. Lobby was beautiful and nice to have the resturant on site. No Television listing made watching TV a challange but managable.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review, August 7, 2013
Thank-you for your review.
We are always happy to receive guest feedback as it allows us to grow in our customer service standards.
Just as a note for any future stays with us, we offer rooms with both a stand alone shower and those with a tub shower surround, so that we can meet all guests needs, and would be pleased to offer you your preference in this regard.
All the best - Mindy Smythe
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50 reviews from our community

Traveler rating
    18
    23
    5
    0
    4
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13
5
2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Top Contributor
113 reviews 113 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 24, 2013

By the time we arrived at 2 in the morning all we did was go to our rooms. They were tastfully decorated and the hotel was close to where we wanted to be the next day. The bed was very comfortable (Simmons® Dreamscape bed) and the sheets were amazingly soft. This hotel is very close to where the Edmonton Indy is held. They have free high speed internet access,local phone calls and cable TV. Rooms are air conditioned with small refrigerator, complimentary in-room coffee and tea services, Hairdryer and Iron

Unfortunately we did not have time to try out the restaurant or any of the other facilities but I would definitely stay there again and hopefully have time to use the fitness room. The only drawback is that it is in an industrial area (just off the Yellowhead Highway). The rooms were soundproof enough that you never heard anything.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review, July 26, 2013
Thank-you kindly for your review.
We always appreciate hearing we are meeting guests needs.
All the best -Mindy Smythe
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Grande Prairie, Alberta, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2013

My husband and I stayed here for one night and where impressed by how comfortable the room was. The bed was very comfortable and the decor looked updated and new. The food is fantastic in the restaurant, and the staff where very courteous.

This is a great hotel if you need to be on Kingsway for the hospital, or shopping and is extremely close to the Yellowhead. I plan on staying here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 13, 2013

We had a group function here back in April. Our meeting room was more than adequate, set up with numerous tables configured as requested. The hotel still has the 'new building' smell to it. Nice facilities. The prime rib dinner buffet was a great value with good selection of prime rib, pork, chicken pasta and greek salad, amongst other dishes and good dessert selection. Most of our group chose the buffet over ordering directly off the menu. The restaurant was all prepared to seat our group of 30+ people as soon as we were finished our formal function in the meeting room so we had minimal waiting time before eating. Very organized.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review, June 14, 2013
Thank-you very much for your great review.
We are always pleased to hear our staff are doing a fantastic job of not only meeting but exceeding our guests expectations.
We will look forward to welcoming you back again in the future.
All the Best to you. Sincerely Mindy Smythe
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Beaumont, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 5, 2013

We stayed June 1, as we were attending a wedding in the area. The front desk staff were very accommodating right from making the reservation to allowing us to check in early and stretch our check out as well. The bed was the best hotel bed I've ever slept in, and the pillows & bedding were amazingly luxurious. I must say we were very pleasantly surprised at the level of luxury. We had a Junior suite as well as a standard double room. They were both stocked with mini fridge, microwave, kettle, coffee maker...4 place settings of dishes, toaster...no need to ever leave the room if you bring a few groceries. Our only suggestion...a bit more water pressure in the shower...we'll be back!

Room Tip: The Junior King Suite was roomy and very comfortable and the double standard rooms were just as nice...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review, June 6, 2013
Thank-you very much for your kind reveiw.
We pride ourselves on making every stay a memorable and relaxing one, and it is always a pleasure to hear we've accomplished both.
We look forward to welcoming you back again in the future.
Sincerely-Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Top Contributor
82 reviews 82 reviews
58 hotel reviews
Reviews in 56 cities Reviews in 56 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 6, 2013

We attended a conference at this new hotel. The hotel was very nice, extremely clean and staff were very helpful. Our room was large with really comfortable beds and lots of pillows. There was a microwave, coffee pot, fridge, dishes and silverware. Bathroom was a nice size, equiped with lots of towels and a huge shower. We had problems getting our key to work and the cleaning staff were very patient with us. We had lunch in the restaurant and I wouldn't recommend it. The menu is very limited and expensive. At the conference breakfast was provided by the hotel and it was excellent. Staff were very prompt in ensuring that snacks, juice, and tea or coffee were available at the appropriate time. Overall it seemed like a very professional hotel.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova Edmonton - Yellowhead, responded to this review, May 21, 2013
Thank-you very much for your review.
We always appreciate guest feedback in order to grow and improve at our hotels. We have noted both your praise and your concerns and will use these to continue to provide excellent guest experiences in the future.
We hope to have the opportunity to welcome you back to Nova Hotels again in the future.
All the best- Mindy Smythe
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Lloydminster, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

We stayed in the luxury suite all weekend and it was amazing! The bed was a pillow top and was super comfortable. Jacuzzi and large shower was very nice. The bedroom with its own heat/air and HD tv with movies. We took full advantage of the fully equipped kitchen and living room. Beautiful granite tops and full leather sectional with 50" HD tv to watch. Awesome value for the perfect weekend !

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Nova Edmonton - Yellowhead

Address: 13920 Yellowhead Trail, Edmonton, Alberta T5L 3C2, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Nova Edmonton - Yellowhead 3*
Number of rooms: 127
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Also Known As:
Chateau Nova Edmonton - Yellowhead Alberta

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