I had the pleasure of staying two nights at this hotel when I took my 2 kids to the West Edmonton Mall to enjoy the Waterpark and the many other attractions. From a location perspective, this hotel is great - it's super close to the mall and easy to get back and forth.
The hotel has plenty of free parking in and around the hotel and check-in was a breeze. All staff we encountered were super friendly and seemed genuinely happy to see us and help us any way they could. Our room had 2 queen beds as requested and both the room and bathroom were very clean. Housekeeping service was great and they did a nice job in making up the kids' bed and placing their stuffed animals on the pillows. I did not use the restaurant but did use the pool and business centre. The business centre is great (and free to use, as is the wi-fi). The pool was also great, but I have to say the lighting, when sitting in the hot-tub is incredibly bright/white. It had a very clinical feeling to it and I think they could use with a bit more softer lighting - just my opinion. Nothing to take away from the overall satisfaction score, though.
Would definitely stay here again and recommend this hotel.