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“Close to the Edmonton Mall” 3 of 5 stars
Review of Days Inn & Suites - West Edmonton

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Days Inn & Suites - West Edmonton
2.5 of 5 Hotel   |   10010-179 A Street, Edmonton, Alberta T5S 2T1 , Canada   |  
Hotel amenities
Ranked #27 of 89 Hotels in Edmonton
Certificate of Excellence 2014
Issaquah, WA.
Top Contributor
212 reviews 212 reviews
74 hotel reviews
Reviews in 113 cities Reviews in 113 cities
95 helpful votes 95 helpful votes
“Close to the Edmonton Mall”
3 of 5 stars Reviewed August 4, 2010

After staying in the Dawson Creek Days Inn we were somewhat disappointed with this Days Inn. The men on duty were very friendly and helpful. The ladies on duty were never friendly or helpful. There was no continental breakfast. They did allow us to park our motorcycles right out front. The hotel was handy to the Edmonton Mall and the bus lines, so we could go to downtown Edmonton. The janitorial staff were helpful in providing a hose to wash the bugs and mud off our motorcycles. There was no place out front of the hotel to sit in the shade or the sun. There are plenty of restaurants close by.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 reviews from our community

Traveler rating
    132
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    99
    31
    17
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211
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Spokane, Washington
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 1, 2010

We stayed two nights at the Days Inn West in Edmonton on a two week trip in Canada on motorcycles. First of all this hotel is conveniently close to the West Edmonton Mall and also for bus routes to take you to downtown Edmonton. The male staff members at the front desk were very helpful. We had traveled from Dawson Creek through a wind, rain, dust storm and the bikes were very dirty. They arranged for a hose, bucket and rags so my husband could wash his motorcycle. The room was clean and comfortable. The only thing missing at this Days Inn was the continental breakfast which we had enjoyed at other Days Inns. They did have coffee makers and coffee in the rooms so we could make our morning coffee.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, AB
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 6, 2010

You are not getting a 5 star hotel, but you are getting a clean and comfortable stay. The pool is fine and has a hot tub. The restaurant is very good plus you are a 5 minute drive to West Edmonton Mall. I would stay here anytime.

Rooms are very large, beds are clean and comfortable. The rooms could use some upgrades like flat screen TVs and newer paint, but thats minor stuff.

Free Internet use aswell is a plus.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fommnorton, Front Office Manager at Days Inn & Suites - West Edmonton, responded to this review, June 8, 2010
I would like to thank you for taking the time to write your review of the Days Inn & Suites West Edmonton.

I was specifically interested in what you had described as "minor stuff". We are working on addressing those issues in order to further enhance our guests' experiences.

Thank you again.
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Toronto
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 24, 2010

I stayed here at the Days Inn - West Edmonton for 2 nights in May 2010. The hotel is great as it is located within 5 minutes of West Edmonton Mall (the reason for my trip), an onsite restaurant (Conyac's Bar & Grill - try their Danish Baby Back Ribs!) offers complimentary high speed internet and the rooms are clean and quiet. I would not hesitate to stay here again if/when I return to Edmonton.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fommnorton, Front Office Manager at Days Inn & Suites - West Edmonton, responded to this review, June 8, 2010
Thank you taking the time to write a review pertaining to your recent experience at the Days Inn & Suites West Edmonton.

The positivity of your review is greatly appreciated.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft McMurray
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2010

Friendly and helpful staff, clean and updated rooms, restaurant facilities, reasonable priced , safe parking and even a monitor in the entrance giving the flights into Edmonton airport. Great experience and we will go back there. We went down for medical reasons and the hotel is about 6-7minutes from the Misericordia hospital. It is even closer to the West Edmonton Mall.

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fommnorton, Front Office Manager at Days Inn & Suites - West Edmonton, responded to this review, June 8, 2010
Thank you for taking the time to write a review regarding your latest visit to the Days Inn & Suites West Edmonton.

I am glad to hear that the service you received as well as some of the changes that we have recently made an impact on your stay.

Thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer
Top Contributor
119 reviews 119 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 5, 2010

We just returned from a two night stay with our son's hockey team. The rooms were pleasant, the beds were comfortable, the kids enjoyed the pool and we had a very positive experience. The staff were incredibly accommodating and friendly. A downside was the need to swipe a room card to get on the elevator or back onto your floor. This was a minor problem that was easy to figure out.

  • Stayed April 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fommnorton, Manager at Days Inn & Suites - West Edmonton, responded to this review, April 15, 2010
I would like to thank you taking the time to write a review pertaining to your recent stay at the Days Inn & Suites West Edmonton.

I am glad to hear that we made an impression and were able to provide "a very positive experience".

I understand the comment in regard to the swiping of room keys in the elevators and feel that I must note that it is one way for the Days Inn & Suites West Edmonton to assist in providing a sense of security for our guests. I do apologize for any inconvenience this may cause.

Thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 22, 2010

We went to Edmonton to visit the mall for a three-night stay with 4 children between 3 and 11 years old. Stayed in the Family Suite. It has 2 bedrooms plus a common area. Sleeps 4 plus a sofabed pullout (sucks, like every other pullout in the world). 3 Tvs!!! Great for Kids. Sink, stove, diswasher. Not a huge room, though. Saltwater pool and jacuzzi were nice. 3 feet to 5.5 feet deep. Don't let the name fool you, it's not that salty and it's good because there is little or no chlorine. No waterslide. This hotel is clean, they always keep the towels in the pool restocked, service people have been trained very well to handle problems etc. and are sooo polite.
The first night my wife and I discovered the queen mattress in the parent's room was "completely" worn out. I mean total lunar mush. Like sleeping on a spongy hammock with a partner. We called the front desk at 12:30 am and asked for a solution. They gave us the key to the adjoining room. The mattresses there were just fine. The next day I suggested (since I really didn't want to pay for another room) that they switch the mattresses while we were at the mall. When we got back, they had decided just to let us keep the second room at no charge for our 3 night stay because they didn't have the staff to move the furniture. Bonus!
Our price was $200 per night which included total of $75 in coupons for the restaurant. Nice restuarant. Great ambience in the evening for adults and great for lunch with big family. Cheap kids menus. Bar seems to close pretty early, though.

I don;t know if they ever changed that mattress. It was room 322 in case you go there.
Also a kid could theoretically get trapped between the adjoining room doors because there is an 8 inch gap between them. (thick, soundproof walls)

Thanks Mr Manager at the Days Inn West Edmonton!!!!

  • Stayed February 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fommnorton, Manager at Days Inn & Suites - West Edmonton, responded to this review, March 2, 2010
Thank you for choosing the Days Inn & Suites West Edmonton to accommodate you on your visit to Edmonton and for your feedback in regards to your stay with us. We truly appreciate the time taken by our guests to make us aware of issues at our location so that we may be able to provide the best service possible to ensure a pleasant stay. As a note, we have taken the liberty of replacing the mattress in room 322.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites - West Edmonton

Address: 10010-179 A Street, Edmonton, Alberta T5S 2T1 , Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Kitchenette Room Service Wheelchair access
Hotel Style:
#17 Family Hotel in Edmonton
#27 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Days Inn & Suites - West Edmonton 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Days Inn And Suites - West Edmonton
Days Inn & Suites - West Edmonton Hotel Edmonton
Days Inn Edmonton
Edmonton Days Inn
Days Inn & Suites - West Edmonton Alberta

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