Pull out sofa sheets were blood stained. No other rooms available at the time. Requested a full refund of our money but was only offered a free night stay there with breakfast. WILL NOT STAY IN THEIR ROOMS AGAIN. Management offered points for the Comfort Inn chain however the value was fractional to what was paid for the room. Head office only willing to pass on emails when the management at the hotel would not reply to emails. Terrible customer service for what we felt was very unsanitary and most likely a health code violation.
- Official Description (provided by the hotel):
- Our 100% smoke-free Comfort Inn, situated in the West End, has newly renovated the front desk and lobby area which now includes a 24-hour business centre, fireplace and sitting area. All bedrooms have new carpet, vinyl, drapes, 32 inch flat screen tvs & new vanity and tile in the bathrooms. All rooms are equipped with free wireless high speed and the hotel offers a small meeting room. Melt into your pillow-top bed with Truly Yours bedding. Upgraded rooms are equipped with a fridge and microwave. We are a pet-friendly hotel and offer ground floor rooms with a patio. Ideally located minutes from the West Edmonton Mall, Rexall Place, Telus Space & Science Centre, great shopping and restaurants ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn West Hotel Edmonton
- Comfort Inn Edmonton West Alberta
- Edmonton Comfort Inn