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“Bleach” 1 of 5 stars
Review of Days Inn Downtown Edmonton

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Days Inn Downtown Edmonton
2.5 of 5 Hotel   |   10041 | 106th Street Nw, Edmonton, Alberta T5J 1G3, Canada   |  
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Hotel amenities
Ranked #44 of 89 Hotels in Edmonton
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200 reviews from our community

Traveler rating
    37
    63
    61
    23
    16
See reviews for
36
36
26
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
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English first
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 8, 2013

On arrival we were told rudely that our reservation (which was already paid for) would not be accepted due to international credit card (MasterCard). The front desk lady (Ute) was more than unhelpful, she was nasty and rude and is not well suited to customer service! We will pursue a formal complaint and will no longer use Days Inn. Avoid this hotel to avoid terrible service.

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia O, Management at Days Inn Downtown Edmonton, responded to this review, October 17, 2013
Dear customer,
Due to the recent increase in credit card fraud, our property has implemented preventative measures that protect our valued guests. At check-in, all guests are required to show photo I.D. and a bank issued credit card in their name. Our business partners and websites have this information displayed on our property profile.
Thank for your input and we can re-assure you that our Front Desk staff will be given additional training on customer care practices.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VADNAIS HEIGHTS
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 25, 2013

When we checked in we were given a card to put in the window of the car stating that we had removed all of our valuables from the vehicle. We took everything into our room to be safe but it was an uneasy feeling that something could happen to our vehicle during the night. Everything was fine in the morning however.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia O, Management at Days Inn Downtown Edmonton, responded to this review, October 1, 2013
Thank you very much for having stayed at our property. The Alberta Motor Association and the Edmonton City Police have joined forces with a preventive and awareness campaign. We have joined them to support their effort towards their success. This is an overall city campaign. Their recommendations can be applicable anywhere in order to deter anyone who might not have honorable intentions. Edmonton is a wonderful city to visit. We hope you give us a call next time you come, we will be more than happy to take your reservation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drumheller, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 22, 2013

This property was chosen because of it's handy location near where I was working for 5 days. The location was great to get around downtown, but other than that, I would avoid it like the plague. Poor room cleanliness, old carpet, old beds, loud air conditioners, and an otherwise unenjoyable stay.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia O, Management at Days Inn Downtown Edmonton, responded to this review, October 1, 2013
Dear guest,
We take Days Inn standards very seriously, if a guest does not feel that we are up to standards, we welcome his/her feedback and try to do our best within reason to make sure our guests are satisfied. I have forwarded your observations to the appropriate departments to make sure they are looked into and by working together, all issues are resolved. We would like to thank you for bringing your concerns to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2013

We enjoyed our stay at this hotel. The room was very clean, the beds were comfortable and the the wifi was reliable in our room. I also like the location of this hotel. The elevator was smaller than usual, but we simply took the stairs. We would come back if needed.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia O, Management at Days Inn Downtown Edmonton, responded to this review, October 1, 2013
We all at Days Inn Edmonton Downtown thank you for your kind words. I will forward your comments to all appropriate departments to motivate them to continue doing what they do so well and satisfy our guests' needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Downtown Edmonton

Address: 10041 | 106th Street Nw, Edmonton, Alberta T5J 1G3, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service
Hotel Style:
Ranked #44 of 89 Hotels in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Downtown Edmonton 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Our downtown Edmonton hotel delivers on the Days Inn slogan of offering "The Best Value Under the Sun." We certainly offer the best value in Edmonton. Inside our award-winning Days Inn Downtown Edmonton Hotel, our ambiance will help you relax from the mayhem of business and travel. Our enthusiastic and friendly staff is eager to make your visit to Edmonton, Alberta a success. ***Please Note : Our Parking lot is undergoing renovations to improve our guest experience. We thank you for you understanding.*** ... more   less 
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Also Known As:
Days Inn Downtown Edmonton Hotel Edmonton
Days Inn Edmonton
Edmonton Days Inn
Days Inn Downtown Edmonton Alberta

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