Came to check in, front desk staff radioed cleaning staff to see when we could check in, stood there for about 8 mins with no response, she radioed again and told us we had to wait 15 mins. She wasn't even going to give me the key bc the room wasnt ready and said nothing as i stood waiting for her to say something. Finally i asked for our keys and she said i cant give them to you bc its not clean, she gave them to me after i said uh we are going to be right here waiting!!? Further the front lobby looks dirty too; quite the comparison from when I stayed here years ago. It's gone downhill with young, incompetent staff with no customer service skills...thankfully it's just one night.
- Also Known As:
- Campus Hotel Edmonton
- Campus Tower Hotel
- Campus Tower Suite Hotel Edmonton, Alberta
- Official Description (provided by the hotel):
- Seconds from the University of Alberta campus and within walking distance to a number of attractions, this hotel offers spacious all-suite accommodations, furnished with many modern amenities, including full kitchenettes.The Campus Tower Suite Hotel is located only a short stroll from the Cross Cancer Institute and Timms Centre for the Arts. Many unique shops, local restaurants and popular nightspots are also easily accessible from the hotel.Guests staying at the Campus Tower can enjoy thoughtful amenities including free wireless internet, in-room coffee service and free daily newspapers. The hotel also features a 24-hour fitness center and on-site laundry facilities. ... more less
- Reservation Options:
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