We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel West Edmonton

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added DoubleTree by Hilton Hotel West Edmonton to your Saves list
DoubleTree by Hilton Hotel West Edmonton
3.5 of 5 Hotel   |   16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
from $149 Breakfast,Wifi
Ranked #4 of 89 Hotels in Edmonton
2 reviews
“Great hotel!”
5 of 5 stars Reviewed yesterday NEW via mobile

This was the first time we had stayed at this hotel and we will defiantly be staying again! the king suite was perfect for our family and my boys ReallY enjoyed the pool. The buffet breakfast was delicious! And the staff were amazing! it's an easy short drive to west ed.

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

252 reviews from our community

Traveler rating
    158
    63
    19
    7
    5
See reviews for
48
68
6
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
BEDFORD
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely hotel, comfortable beds, exceptional staff at every level. Cab ride from West Edmonton Mall if that is your wish (too far to walk). Only thing is hotel shuttle is $18/person one way and was not aware of that before. Shuttle does not run before 0430h so if catching an early flight , be ready to fork out $60.00 for a cab to the airport. Aside from these costs, it is a great place to stay.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, UK
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Weekend stay coincided with a regional conference. From the Front Desk welcome (and associated hot cookie), to the wonderful service from all the staff in the Restaurant, our visit was first class. However, it was the quality of the food that captured our attention. The menu (and specials) are not extensive, but the presentation and quality were exceptional.
Our suite was beautifully furnished, very clean, quiet, and comfortable and exceeded our high expectations.
The Hotel is a 30-40 minute SkyShuttle journey from Edmonton International Airport (currently 30 dollars per person return), and the premises appear to be surrounded by construction and small business units, with Edmonton West Mall an eight minute drive away. If you are visiting without a car, there are no walking trails or nearby parks within walking distance. However, the pool and fitness areas are well above average and during our stay were never crowded.
Congratulations to the management and staff on building a team spirit that exudes pride in service, but promotes individuality.

Room Tip: If possible consider the excellent suites for your visit, with an east facing view for great sunrise...
See more room tips
  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review, yesterday
Dear itsthebish,

Thank you for the wonderful review and we are so pleased that your stay with us was such a success. I have shared your comments with our entire team and they could not be any happier and more proud. Our associates are truly a great team of individuals and take great pride in the service they provide.
Once again thank you for your great comments and we hope to welcome you back on your next visit to Edmonton.

Sincerely,

Matthew Kindrat
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We booked very short notice and they were more than accommodating to us. From the very friendly service at check in and check out, to the service in the restaurant, the hospitality was above and beyond what we expected for our whole stay. The food and drinks in the lounge were not a disappointment, and well priced. The rooms were very modern and exceptionally clean. Well lit rooms and all of the amenities right at our finger tips. Upon arrival, an upgrade was presented but not pushed on us, I wish we would have taken the chance! I have stayed in a lot of hotels in my day, and this one was my favourite to date. Great job by all of the staff!

Room Tip: I suggest the city view
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review, 2 days ago
Dear Brett T,

Thank you for your wonderful review and we are so pleased that your stay with us was such a success. I have shared your comments with our entire team and they couldn't be more proud.
Once again thank you for your wonderful review and we look forward to welcoming you back on your next visit to Edmonton.

Sincerely,

Matthew Kindrat
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort McMurray, Canada
1 review
4 of 5 stars Reviewed 1 week ago

LOVE that this hotel is pet-friendly, and our room was as good of quality as if we did not have our dog with us. The kids loved the warm cookie at check-in and of course the pool which was very clean, well lit, and bigger than most hotel pools. Staff was very accommodating and helpful, and someone was always available. It is close to lots of great restaurants and shopping.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review, 6 days ago
Dear Tara S,

It is wonderful to hear that your stay with us was so enjoyable and that the service and amenities you experienced was so welcoming. We hope to welcome you back on your next visit to Edmonton and once again thank you for your wonderful comments.

Sincerely,

Matthew Kindrat
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camrose, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

From the first contact with the Front Desk Staff to all the other staff did you an awesome job. The Warm Cookie Melted me and in my mouth. Great Perk at check-in!! The Show that we seen at the Dinner Theatre was good and Food was BETTER!!! I guess the only thing that could have been a plus would have been to have wine glasses in the room instead of plastic glasses BUT when I went to the bar the girl was very accommodating and gave us 2 plus a bottle opener. :) Thank You for making our weekend away totally awesome.....

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review, 1 week ago
Dear Carolyn G,

Thank you for your wonderful comments and for choosing to stay at our hotel. It is great to hear that our staff did such an awesome job and they are extremely grateful and proud of your review.
Once again thank you for your wonderful review and we look forward to welcoming you back on your next visit to Edmonton.

Sincerely,

Matthew Kindrat
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grande Prairie, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable, nice selection of complimentry breakfast buffet, clean, recommended. We stayed in a king size bedroom and the only thing I found is that there are no tubs in them. Apparently tubs only come with the double queen rooms. I LOVED the noon check out time. I will be back

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkindrat, Manager at DoubleTree by Hilton Hotel West Edmonton, responded to this review, 1 week ago
Dear Diane G,

Thank you for your comments regarding your stay. It is correct that the majority of our rooms do only contain the walk in shower but some are available in our 2 bedded rooms and some of our suites. A tub room can be requested at the time of the reservation and we can gladly accommodate that for you.
Once again thank you for choosing the Doubletree by Hilton West Edmonton and we look forward to welcoming you back on your next visit to Edmonton.

Sincerely,

Matthew Kindrat
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree by Hilton Hotel West Edmonton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 - 109th Avenue, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Wheelchair access
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Hilton Hotels, Odigeo, TripOnline SA, Agoda and Hotels.com so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel West Edmonton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.