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“Great staff and facility” 5 of 5 stars
Review of Edmonton Hotel & Convention Centre

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Edmonton Hotel & Convention Centre
3.0 of 5 Hotel   |   4520 76 Avenue, Edmonton, Alberta T6B 0A5, Canada   |  
Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #5 of 90 hotels in Edmonton
Regina Beach, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great staff and facility”
5 of 5 stars Reviewed December 28, 2012

Stayed Dec 17 and 18 2012. Room was clean and comfortable but what really stood out was the staff. From restaurant to service staff to Front Desk everyone was kelpful and cheerful.
This will be my new Edmonton residence when in town

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
22Manager, Front Office Manager at Edmonton Hotel & Convention Centre, responded to this review, January 8, 2013
Dear Dwight O

Thanks you very much for your kind review on Trip Advisor. We are so glad you enjoyed your stay with us. At Edmonton Hotel and Convention Centre, we are trying hard to make sure our service in high standard and consistency, and we are looking forward to see you more often in our hotel.


Best regards,

Ling Jin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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401 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Any
English first
Alberta
Top Contributor
96 reviews 96 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 17, 2012

Stayed here with my family in November. The hotel is a little out of the way...kind of in and industrial area...but about 15 mins drive to Rexall place. With a vehicle it is no big deal at all. But I wouldn't recommend staying here if you don't have a vehicle.
The place looks brand new. The lobby is spacious and nicely decorated and our rooms were a really good size, were clean and comfortable. There is a pool that we saw but did not go in. The breakfast was included with our room and was a hot/continental that was really good. Lots of selection and everything that we needed. It is defiantly more than you normally get with a free breakfast at a hotel!
My only complaint is the fitness center. It is a tiny room with a treadmill, bike, elliptical and a few weights and bowflex thing. The problem is the heat. It was almost unbearable to work out in there...after 25 mins both my mom and I had to leave as we were feeling sick from the heat. Even if they had a fan in there it might help a little.
Other than that this was a great place to stay at a really reasonable price!! I would stay here again on a trip back to Edmonton if I was going to Rexall place for anything.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
22Manager, Front Office Manager at Edmonton Hotel & Convention Centre, responded to this review, December 24, 2012
Dear Jenna_12Alberta

Thank you very much for choosing Edmonton Hotel and Convention Centre for your recent stay.

We are most appreciative to you for taking the time to recognize our wonderful accommodation, new lobby and our Hot Breakfast Buffet.
I apologize that the temperature was too hot in our Fitness Centre, and we appreciate your comment. We cannot grow without any customer just like you. While we are under renovation, we will certainly improve air circulation system
We hope to have the pleasure of welcoming you back in the very near future

Best regards,

Ling Jin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

We were in Edmonton for a concert. Very friendly, helpful staff. Clean modern room. We booked a smoking room since hubby smokes, and it smelled fresh, not like stale tobacco. Breakfast is included, and it was great, lots of food, and good quality. It is in an industrial area, but we were cabbing it, so no problem for us. It is accessible to attractions anyway. All in all , we enjoyed our stay, and would book again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
22Manager, Front Office Manager at Edmonton Hotel & Convention Centre, responded to this review, December 24, 2012
Dear Tracy

Thank you very much for your wonderful review following your recent stay with us.
Thank you for taking the time to share your positive experiences and recognizing our location, the excellent quality of our breakfast and the comfort accommodation.
We look forward to welcoming you back in the very near future and thank you once again for your lovely feedback which is most appreciated.

Best regards,

Ling Jin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 8, 2012

In March 2012, we booked the Edmonton Hotel and Convention Centre Banquet hall to hold our workshop for early childhood educators and fire prevention officers. We had a total attendance of 300+ participants, and all were very satisfied with the hall and seating layout, courtesy of staff, quality of breakfast and the sound system. The huge parking lot was a plus, and all details and logistics were handled by competent staff members. Each and every paricipant was seated in such a way that they could see the presenter on the stage and the screen behind her. We will definitely book this hotel for future workshops and conferences.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
22Manager, Front Office Manager at Edmonton Hotel & Convention Centre, responded to this review, December 24, 2012
Dear Mahendra W
On behalf of management team we would like to thank you for such a review. We are so glad to find out that you and your delegates were enjoyed our facilities and services in our Convention Centre.

Once again many thanks for sharing your positive experiences. We hope to have the pleasure of being of service to you again in the very near future. Please feel free to contact with our Sale Team when you are organizing another function in our property.

Best regards,

Ling Jin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2012

I stayed at this hotel a few weeks for work.
Welcome.
Smiling staff, attentive to your needs and always there to help you.
Service iréprochable.
The hotel is clean. It offers several service and convenience.
I would like to thank the team for tonight: Faye & Rajni and the night shift: Al & Sev who made ​​my stay memorable.
I hope to have the chance to return.
Thank you very much ... Josée xox

Room Tip: The old part of the hotel is sunnier. Quiet upstairs. The new part is made easier to close.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
22Manager, Front Office Manager at Edmonton Hotel & Convention Centre, responded to this review, December 24, 2012
Dear yourlittleturtle

We were really pleased to have received your lovely review together with all these pictures.

Thank you very much for taking the time to share your positive experiences and recognizing friendliness of our team. We are look forward to welcoming you back in the near future when you are next visiting Edmonton.


Best Regards,

Ling Jin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 30, 2012

Here for two weeks on a work trip. The staff is excellent and Eric at the front desk went above and beyond to ensure I had a great stay. I would definitely recommend a stay here. It is near the industrial park so the drive to work and back was easy. The steaks on the menu downstairs are delicious!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 27, 2012

We stayed at the Edmonton Hotel and Convention Centre for one night with our 2.5 year old daughter. The hotel was beautifully decorated for Christmas, the fireplace in the lobby was very inviting when we first walked in. We reserved a double queen room and it was very nicely appointed with a microwave, mini fridge and a large open closet. The bathroom was very small which made it tricky with our daughter but overall it was nice and clean. The pool deck was large and the pool itself was adequate size. The hot-tub was great with the timed jets. Pool towels are available in the pool change rooms so you don' t need to bring your room towels. The free breakfast buffet was great - way better than I expected with offerings of toast, muffins, croissants, cold cereal, scrambled eggs, bacon, sausage, french toast, fresh fruit, yogurt, selection of juices and the Egg Nog was a nice holiday touch.
My only suggestion would be to upgrade the in-room information (it all seemed like computer printouts. Order new room signs (do not disturb) specifically for the Edmonton Hotel rather than just a sticker over the old Holiday Inn signs, spend the money on a real In-room dining menu (rather than printed sheets in a duotang) and change the phone greeting to read Edmonton Hotel rather than Holiday Inn.
Overall, excellent value, great hotel with nice amenities. We would definitely stay here again!
Thanks Edmonton Hotel for helping us make a quick and easy trip to Edmonton!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Edmonton Hotel & Convention Centre

Address: 4520 76 Avenue, Edmonton, Alberta T6B 0A5, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Edmonton
#5 Best Value Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#8 Family Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Edmonton Hotel & Convention Centre 3*
Official Description (provided by the hotel):
Welcome to Edmonton Hotel & Convention Centre your Home Away from Home to Rest, Relax and Unwind. We are conveniently located just minutes from popular attractions such as the Edmonton Expo Centre, Northlands Park, and Rexall Place! A short drive to major arteries will transport you to any area of the city within 10-30 minutes Rooms We have 168 spacious guest rooms including 49 executive and 2 Jacuzzi suites. All the rooms are full air-conditioned rooms featuring refrigerators and flat-screen televisions. All rooms and public areas feature complimentary wired and High-speed Wireless Internet Service, Free parking, complimentary toiletries, and hair dryers, and Complimentary local calls. We hope your visit with us will be comfortable and memorable. Your room has been prepared with the utmost care and attention. We take pride in providing the highest service and meeting our guest expectations for cleanliness, comfort, and amenities. We are confident that we can assure you with the excellence service and comfort during your stay away from home. Dining: Cafe Burgundy is available for breakfast, lunch and dinner with a wide variety of dishes. For happy hours satisfy your thirst with your favorite drink at Cranberries Lounge /barAmenities: Relax after a long day in our heated indoor pool, steam room and hot tub or our fully equipped 24 hours fitness room and fireplace in the lobby.We hope to see you chose in Edmonton Hotel & Convention Centre. We trust your stay will be enjoyable, relaxing and hope when you leave our hotel feeling refreshed and renewed ... more   less 
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Also Known As:
Edmonton Hotel And Convention Centre
Holiday Inn Edmonton
Edmonton Holiday Inn
Edmonton Hotel & Convention Centre Alberta

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