Several family members and my own family stayed at this hotel for a wedding recently. First the positives: The hotel was relatively new and clean, the waterslide was a great hit with the children in the group, the staff was polite, the hotel was well situated for our purposes. Negatives included huge frustration regarding our attempt to book an adjoining room for our elderly mother (which did not happen in spite of several phone calls in the weeks prior to our arrival): no extra blanket for the pull out sofa (in a room with a king-sized bed and a pullout and booked for four people): only two sets of towels/facecloths in the bathroom (again, the room was booked for four): breakfast was not very good and only served until 9:30, which we thought was a very early cut off time.
All in all, although the rooms were spacious and clean, I would not recommend this hotel to anyone I know. The staff was polite but not helpful, and the rote explanation of why we could not book an adjoining room became very tiresome. The need for this adjoining room was very important (for our elderly mother on continuous oxygen), and when it could not be provided we had to completely re-arrange some of our rooming plans to make sure she would not be left alone. It was more than inconvenient, and I expect much better service from any hotel.
- Official Description (provided by the hotel):
- Sleek, stylish and contemporary, this Edmonton, Alberta hotel is located close to the city center's most exciting dining and shopping district and features easy access to the Edmonton International Airport and the University of Alberta. The BEST WESTERN PLUS South Edmonton Inn & Suites is in the Top 20% for Quality Assurance Scores for Best Western hotels.This hotel in Edmonton is located just off of Highway 2 and offers spacious, well-appointed guest rooms that feature upgraded amenities - like comfortable pillow top mattresses, an in-room microwave, personal refrigerator, flat screen televisions with cable satellite and free high-speed Internet access. Start each morning at this BEST WESTERN PLUS South Edmonton Inn & Suites with a complimentary full breakfast before heading out to enjoy a swim in our indoor saltwater pool - complete with water slide and hot tub - or break a sweat in our fitness center. This hotel in Edmonton is also 100% non-smoking and Eco-Friendly. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Orbitz, Despegar.com, TripOnline SA, Booking.com and Tingo so you can book your BEST WESTERN PLUS South Edmonton Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western South Edmonton Hotel Edmonton
- Best Western South Edmonton Inn And Suites
- BEST WESTERN PLUS South Edmonton Inn & Suites Alberta