My husband and I stayed at the hotel on a trip away from our children. We were quite excited to stay at the Fantasyland hotel even if it was just in a executive suite... We went to check in at 4 pm (check in time) and were told our room wasn't ready and we'd have to wait. All looked good till we thought we'd enjoy a dip in the jacuzzi, there were water marks all around the tile surround... Not just a few from the previous guests but HUNDREDS, from many guests. We also noticed the body wash they provided as a hotel curtesy was half used.At closer inspection we noticed forehead and hand prints on the window, and water marks on the sink and granite counter top. To top it off everything was quite out of date, we had a grey toilet and shower surround, and the jacuzzi was corral. We were fairly disappointed in everything about this hotel and will not recommend it to anyone and will share our dissatisfaction with anyone who asks. I also left a comment card about our stay thinking we would receive a call or email but heard nothing....
- Official Description (provided by the hotel):
- Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more less
- Reservation Options:
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- Also Known As:
- Fantasyland Hotel And Resort
- Fantasyland Hotel Edmonton
- Fantasyland Hotel & Resort Edmonton, Alberta