I love staying at this hotel when I am in Edmonton. It is a convenient, beautiful hotel with great views of the river valley. My room was updated nicely but still had the classic charm of the hotel and the staff was friendly and helpful. Room service was prompt and accurate and the food was excellent. I would highly recommend this hotel to anyone wanting to stay downtown; I think it is a great choice.

A bit dated, but the service at this hotel excels... they look after you really well, and there is nothing left to be desired. The price was also quite competitive. The sable fish with soy glaze (a special) was delish.

We took the kids and stayed 1 night in a grand deluxe river view room and it was the best hotel experience. The staff / service was second to none and when speaking to staff, they actually enjoy working at the hotel which is nice to hear. The hotel has an air of welcome one and all and not at all pompous or stuck up. Yet it kept its luxury feel / status throughout our stay. The breakfast buffet was freshly cooked foods as well as cold european style fruits and cheeses. They were all very tasty indeed. We also spent the $32 on valet parking which was worth it considering minus 27c, we really felt for the staff outside valeting the cars, but they had happy smiles! The tiniest improvement would be to offer, as its an international hotel, more choice of newspaper than the Edmonton Sun!! We have experienced the Jasper Park lodge and yes the scenery there is clearly superior but it is the Macdonald staff that made our stay far more enjoyable than JPL, we will return Hotel Mac, thanks!

I stayed here a couple of nights and thought this is was the perfect place to explore parts of Edmonton. I found that the room was spacious, comfortable and easy to connect with wifi. The staff was friendly and helpful with requests.

When I arrived, I mentioned to the front desk employee (Mona) that the airline had lost my bag and it had everything I needed for the week. Not only did she empathize with my problem but she took it upon herself to make multiple calls to the airlines and reported back to me what she found. The bag ended up coming the same night. I think it is rare to find that degree of care and concern by a hotel staff member.

I would definitely stay here again as it is located right next to the largest outdoor park system in North America and close to downtown restaurants and retail shops.