This was my first experience staying at a Fairmont Hotel and I was not disappointed having visited others on previous occasions, mainly involved in propping up the local economy by exchanging cash for the local beer on offer. This was a family affair however and after check in and discovering our room was not as per our booking, I enquired with Front Desk. This was met with a smile, an immediate solution which included an upgrade. The location and views are excellent with a range of dining options, all of which come with high level of customer service. It also opposite Ruth Chris's Stakehouse, which I will also be reporting on. I highly recommend the Fairmont Hotel Macdonald. Check out my review of the Fairmont Lake Louise coming soon.