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The Fairmont Hotel Macdonald: Traveler Reviews

4.0 of 5
10065 100th St, Edmonton, Alberta T5J 0N6, Canada
Hotel amenities
The Fairmont Hotel Macdonald
Ranked #5 of 86 hotels in Edmonton
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238 reviews from our community

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Traveler rating
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    13
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Date Rating
honolulu
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“The only place to stay in Edmonton”
5 of 5 stars Reviewed January 13, 2013

From check in to check out, I felt truly valued. Love the history and glamor of this beautiful Hotel and the proximity to downtown venues. Valets and bellmen were excellent. Front desk staff very helpful and friendly. Cleaning crew super accomodating. It was Christmas so spa area was a little messy. Lounge staff super nice. Menu limited and expensive. Stunning views of river valley.

Room Tip: Haven't had a bad one.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask margaretm808 about The Fairmont Hotel Macdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Good but needs updating”
4 of 5 stars Reviewed January 12, 2013

The hotel has great service and the staff were very kind during my stay. Rooms and bed's were comfortable but the room needs some updating for the price paid. The wallpaper in the bathroom were coming off and there were some spots on the carpet. Shower was a little dirty as well and the toilet cover had a hard time staying up. The room just needs to be a little cleaner but I had a soundless sleep and service was top notch at this hotel.

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IMTravel95 about The Fairmont Hotel Macdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“The best”
5 of 5 stars Reviewed January 11, 2013

The Mac is the best, it has everything you want during your stay in Edmonton.
Excellent restaurant, great lounge, very pleasant staff, beautifully appointed rooms with everything. A tremendous spa area, neat clean with everything operational, steam room, hot tub, pool, exercise equipment ... it's a great hotel in the heart of downtown Edmonton.

Room Tip: Ask Erin at the front desk.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by 281bob for Edmonton
Ask 281bob about The Fairmont Hotel Macdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“A Lovely Stay in a Historical Hotel”
4 of 5 stars Reviewed January 2, 2013

My husband and I stayed here for two nights over New Year's. It is in an excellent location -- close to the downtown New Year's festivities; LRT and bus stops; and, downtown shopping. The employees were polite and friendly. The service (in the restaurants and at the front desk) was a bit slow -- maybe, they were understaffed. The hotel was beautifully appointed -- the Christmas decorations were very pretty. The Confederation Lounge was a very cozy place to enjoy dinner and evening night caps. The pool was the best I've ever used in a hotel -- ten meters long, so, could actually do some lengths. The bed was super comfy and our view was excellent -- kind of wished we'd gone in summer so we could look over the grounds and the river valley. I only have a few complaints: parking was EXPENSIVE; we got charged for internet (again, expensive) even though I'm part of the President's Club; the tv seemed to distort the picture (made the actors look wider;) and, the smoke alarm flashed really brightly. But, overall, a grand stay at a grand hotel.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cutecaroline about The Fairmont Hotel Macdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie J, Guest Relations Manager at The Fairmont Hotel Macdonald, responded to this review
January 9, 2013
Dear Valued Guest,

Thank you very much for taking the time to share your feedback on Trip Advisor regarding your recent stay with us was at The Fairmont Hotel Macdonald over the holiday season. Your comments are much appreciated and have been shared with the departments to ensure your concerns are addressed.

At the same time, we are very pleased to see that you have enjoyed some of the various facilities that our hotel has to offer.

We look forward to welcoming you back to the Fairmont Hotel Macdonald in the near future.

Best regards,

Afif Salibi – Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Great hotel, but rooms need a bit of a facelift”
4 of 5 stars Reviewed December 22, 2012

It's a great hotel, with very friendly staff. I asked for late check out and staff were more than accommodating to meet my request. They have a great breakfast, albeit a bit pricy. I absolutely love the lounge in the lobby, best place to enjoy a drink by the fireplace. Rooms are nice, but could use a bit of a facelift.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maja J about The Fairmont Hotel Macdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fairmont Hotel Macdonald

Also Known As:
Fairmont Hotel Edmonton
Fairmont Hotel Macdonald
Fairmont Edmonton
Edmonton Fairmont
The Fairmont Hotel Macdonald Edmonton, Alberta
Address: 10065 100th St, Edmonton, Alberta T5J 0N6, Canada
Region: Canada > Alberta > Edmonton
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Edmonton
#2 Family Hotels in Edmonton
#7 Business Hotels in Edmonton
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Stately Downtown Hotel located 30 km from international airport. ... more   less 
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