We are President Club members and very much enjoy staying at the Fairmont Hotels. One can always rely on the most important feature when staying anywhere and that is consistency. From the moment we walked through the front door we knew we were again in for a delightful stay. There were no line ups as we checked in at the front desk even though the hotel was super busy looking after several birthday celebrations along with a very large wedding.
After several stays in other Fairmont locations we were eligible for the suite upgrade free option that is offered for club members. Let me tell you we were not disappointed, the suite was super spacious with everything one could ever hope for in a first class hotel. We had just spent 5 hours travelling in our car and arrived at the hotel totally exhausted. When our bodies hit that soft bed with the mattress that just encloses itself around you we knew we were in for another comfortable stay. We always sleep with the windows open for fresh air and could not help but notice that the local pigeons very much enjoy sitting on the window ledge keeping warm as they peer in, creating a feeling of being home watching birds in your own back yard.
Everything in this hotel is absolutely done to perfection in every respect. The service, the fold down in the evening combined with the little pieces of chocolate is divine. Somehow it all makes the wine just taste so much better. The in house restaurant has food to die for and add that to the service one receives, one is truly spoiled in every respect.
If you ever want to go somewhere to celebrate an evening far beyond your imagination go stay at this first class five star hotel. Congratulations to all of the serving staff, room cleaners and managers, a job well done.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 15, 2012
Dear Valued Guest,
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We have reviewed your comments regarding your recent stay with us at The Fairmont Hotel
On behalf of the team, thank you for all your wonderful words regarding your arrival experience,
your room with a view, the amenities, the quality of The Harvest Room Restaurant and the attentive and very memorable service received from the team.
Thank you for visiting with us and we look forward to welcoming you back in the near future.
Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.