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“Will return when I am in Edmonton” 4 of 5 stars
Review of Wingate by Wyndham Edmonton West

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Wingate by Wyndham Edmonton West
3.0 of 5 Hotel   |   18220 - 100th Avenue NW, Edmonton, Alberta T5S 2V2, Canada (Place LaRue)   |  
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Ranked #18 of 90 hotels in Edmonton
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668 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Calgary
1 review
3 of 5 stars Reviewed April 17, 2013

It is unfortunate that so many parents are either unaware or unwilling to demonstrate appropriate courtesy to their children whilst staying in a hotel. This would include not allowing them to run up and down the halls at all hours of the day and night, nor leaving them unsupervised to yell, scream and play games in the hallways. It is also appalling that the staff, even when prompted, will not address this behaviour nor ask parents to please monitor their children. We were attending a conference in the hotel and the noise from children running in the halls on all three floors of the hotel during the presentations and while in our rooms was unbelievable. I won't be returning and I would not recommend this hotel.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review, May 6, 2013
Certailnly cannot disagree with your statement about courtesy, behaviours, and parents monitoring this with their children - frustrating for us as well !! We will speak to parents and ask they contyrol their children however often falling to deaf ears. Sincerely apologise for your inconvenience. Please note, in April during the various spring breaks we are inundated with families - not the 52 week norm. We are "Built for Business" and typically weekdays are just that!!

Thank you for commenting and again sorry for any inconvenience. Jim Wirun GM
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Cochrane, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2013

The rooms were very nice and comfortable and the waterslide was excellent but the pool was too shallow! You kept sraping yourself on the rough bottom. The deepest place was right in front of the waterslide so you had to see if anyone was on the slide before swimming there. Another slight problem with this hoytel was the elevators. Whenever the door closed it would make an awful, loud buzzing sound. However other than the pool and the elevators I would stay again.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review, May 6, 2013
Thank you for your detailed review. In respect to the pool, its design is all about the waterslide and generally for younger children (mushroom feature etc...) as opposed to adults. The elevators "Buzz" occurs when the doors stay open longer than they should - in the design? Again, appreciate the comments from a very senior contributor!! Jim Wirun GM
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Goodfish Lake
1 review
5 of 5 stars Reviewed April 11, 2013

it was a very nice stay the hotel was clean friendly staff and service at the front desk was awesome rooms are home away from home i would recomend anyone to stay at any wyndham hotels

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirun, General Manager at Wingate by Wyndham Edmonton West, responded to this review, May 6, 2013
Thank you for the recommendation - I'll certainly share your comments reagrding the service you received at the front desk, much appreciated.... Jim Wirun GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wingate by Wyndham Edmonton West

Address: 18220 - 100th Avenue NW, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Edmonton
#13 Family Hotel in Edmonton
#18 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wingate by Wyndham Edmonton West 3*
Official Description (provided by the hotel):
Located minutes from the West Edmonton Mall, Wingate Inn Edmonton West offers 105 guestrooms and suites. Renovated in 2010, guest amenities include an indoor waterpark featuring a pool, hot tub, waterslide, mushroom and fitness centre. For the business traveller we have a 24/7 business centre, free wireless internet, large writing desk in all rooms, and catered meeting rooms. All guests receive free parking, in-room safe, microwave and fridge, as well as a FREE deluxe hot breakfast for each night of their stay. Relax, it's included. ... more   less 
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Also Known As:
Wingate By Wyndham Edmonton West Hotel Edmonton
Edmonton Wyndham
Wingate By Wyndham Edmonton West Alberta

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