This place is ruined by the owner's apparent fetish for Japanese exchange students. Since when do cute Japanese girls know anything about bagels? This glaring flaw is unfortunate, since the bagels themselves are delicious, fired in a wood-burning oven right on-site. Sadly, the aforementioned giggling Japanese chicks, while excellent servers, have no idea how to spread cream cheese on toasted bread products - a talent I've always taken for granted, but have only come to really appreciate since I came upon Wayne's bagels. Oh, and stay away from the breakfast bagel: I don't know if it's the butter or the lousy cheese they use, but I never would have guessed that egg and cheese on a bagel could be made to be so greasy and so nauseating.
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