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“Great hotel” 4 of 5 stars
Review of Lakeview Signature Inn Calgary Airport

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Lakeview Signature Inn Calgary Airport
3.0 of 5 Hotel   |   2622 39th Avenue NE, Calgary, Alberta T1Y 7J9, Canada (Northeast Calgary)   |  
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Hotel amenities
Ranked #7 of 98 hotels in Calgary
Canmore, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great hotel”
4 of 5 stars Reviewed February 5, 2013

I stayed in a studio suite and it was clean and very comfortable. It had a lounge type sofa and a lounge chair. It was so nice not to have to use the bed to watch T.V. The little kitchenettes would be perfect for a longer stay, however...Monday to Thursday they have a little reception from 5:30 - 7:00 which serves great fresh food. I didn't even have to venture out for dinner, which was a good thing as it was -17 and blowing. They also offer a great breakfast buffet included in the price of the room. Good coffee, fresh fruit, cereal with all the fixings...eggs, waffles, bacon, toast, bagels, muffins, juice....etc.etc.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, February 6, 2013
Thank you for your review. It and your kind words are very much appreciated.

As you know, there are many hotels in our immediate area. Many with large chain affiliations and much larger marketing and advertising budgets than we can every hope to have. Word of mouth, such as in TripAdvisor, is a cost effective means of communication in which we can compete - and conversely, are fully exposed by. These reviews are important to us. Thus, happy guests are important to us.

Please come and see us again when your travels warrant a stay in northeast Calgary.

Cheers!
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229 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
High River, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 30, 2013

We took advantage of the airport parking and shuttle service. Our driver knew our arrival time and waited beyond his shift to pick us up at the airport, and then to assist us with a jump start to our cold and dead battery car. We certainly appreciated is dedication and professionalism. A heart felt thanks at -24 degrees C.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, January 31, 2013
Thank you for your feedback. It provides very important positive reinforcement to our employees that they are in the right mindset and are appreciated by our guests.

There certainly have been a few very cold snaps in Alberta lately. I'm glad our shuttle driver was in a position to help you out. Standing in the extreme cold by a car with a dead battery is an experience we would hope for no one.

With appreciation, we look forward to your return.
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North of 49
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed at the Lakeview in July while passing through Calgary and again on New years Eve. The suite style rooms are great offering plenty of room to lay out your work or to just relax, and with kitchen amenities you can whip up a snack or meals if your on an extended stay. The staff were all great on both stays, the breakfast area is large and food selection is just fine. Good restaurants are as close as a very short walk and Tims is right next door to grab that coffee for the road in the morning. Wether driving through or needing to be close to the airport the Lakeview sure works for us.

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, January 25, 2013
Thank you for your review. In honour of you having been here on New Year's Eve - Happy New Year!

We are delighted to read that, having previously stayed with us, you returned. That is of course a key component to the success of most businesses. We offer sincere appreciation.

Those of us here at the Lakeview Signature Inn consider ourselves fortunate to have quality restaurants next door. (For the record, we have no interest in any of them.) Of course, the Canadian icon, Tim Horton's, is as close to some of our rooms as is our front desk. And just beside that is A&W.

For a full service restaurant and lounge experience, I've seen few that beat The Cactus Club Cafe. It is adjacent to our parking lot. Our employees always enjoy the opportunity to confidently recommend the Cactus Club when a guest enquirers. No guest has ever came back telling us that was a bed idea, quite the opposite. We are lucky to have these restaurants immediately next door.

Of course, there are numerous other recommendable restaurants within the are as well.

Thanks again for being our guest.
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Canmore, Canada
Top Contributor
125 reviews 125 reviews
38 hotel reviews
Reviews in 62 cities Reviews in 62 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 22, 2013

Nice property with suite style rooms, great midweek simple dinner buffet and breakfast included with rates. Well kept, quiet sleep, would stay again. A few good local spots for dinner as well. service was friendly and quick, plenty of parking and free wifi.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, January 25, 2013
Your review appears to have been well thought out, organized and concise. I will try to do the same.

Thank you for it. We are happy to see the efforts we put in have been met with a degree of success. That makes the day of many people here.

Please know that we share these reviews, good, bad, or in between, amoung everyone here. In case we ever forget, they remind us who we show up for in the morning.

Thanks again.
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St. John's, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2013

We have never felt compelled to write a review until we spent a week at this hotel. We have stayed at many high end hotels in many parts of the world, and while some of them may have been more luxurious, we have never been so pleased overall with a property. Everyone we encountered were friendly and helpful, the breakfast and light eneving meals were great, the rooms were very comfortable, impecably cleaned and the kitchen and living room made a week's stay in a hotel much more managable, the room was reasonably priced and we were delighted to find out that were able to bring our little chihuhua with us when we lost our sitter at the last minute. We were in Calgary for meical appointments so spent quite a bit of our week in the hotel and were very comfortable doing just that. The only thing that we were a little disappointed with was the bed. While it would likely be just fine for most people, it was a little uncomfortable for me as I have a chronic back problem and I would fall slightly towards the middle when two of us were lying there. That said, I have slept in far worse hotel beds and this would not stop us from staying there agin. We will likely be back in Calgary for an extended stay in a few months and will most certainly be staying here again. Thank you for making our stay so enjoyable.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, January 21, 2013
We are appreciative of your evaluation. Thank you for your kind remarks.

All of us certainly hope that your medical situation has improved since your arrival in Calgary. We are all blessed with the amazing abilities of those in Canada's medical profession.

Regarding the mattress, I am happy to report that we are in the midst of a replacement program. Within the past year we have replaced 72% of our mattresses, along with four new pillows per bed (at two different firmness's plus a feather pillow stored in-room). Never-the-less, we recognize, that mattress preference is a highly individual thing. Regretfully, due to individual tastes and requirements, even our new pillow top mattresses may not be in the 'one size fits all' category. If such is the case, we will try our best to amend the mattress to suit your needs.

We appreciate your recommendation and the inclusion of your pet comment, as it had previously been raised in this forum.

We look forward to a opportunity to welcome you back in a few months. Please consider that you have friends in Calgary.
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1 review
5 of 5 stars Reviewed January 15, 2013

So impressed! From the moment you drive into the parking lot, be greeted by warm, sincere staff. Loved my room, amazing...clean, bright, beautiful rooms.
Comfy beds, great hotel samples in the room, the food, everything...the pool, spa.
Can't say enough, come and live like a king/Queen while you stay!
I highly recommend this location!!
Thanks to the owner/management :)
Rhonda Fergusson

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, January 25, 2013
We appreciate your evaluation and kind words. Thank you.

If nothing else, the one thing I hope we do with our guests is 'connect.' I am pleased that we appear to have 'connected' with you. As we believe it is a central point in hospitality, we talk about and celebrate that kind of thing when we have the opportunity.

Every hotel has beds and are priced approximately according to their place in the market. 'Connecting' is what makes a business at least a touch more pleasant. I'm thinking of the old TV show 'Cheers.' I think we all like to frequent a place of business that we feel we 'connect' with.

Thank you again for taking the time to provide this feedback.
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Edmonton, Canada
Top Contributor
77 reviews 77 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed December 27, 2012

This is the third holiday season that we stayed at this hotel and this year we find out that the pet fee is one hundred dollars ($100.00). Yes that is right. Other places are ten or twenty dollars a night but that works out to fifty dollars a night for the two nights. It may be a good deal if you are staying a week order but for two nights it is a rip off. Of course their web pages say a fee will apply but does not say the value this one finds out that price when you arrive and have no other choice.

So what about the rest of the hotel. Well, others reviews are over rated. It is average at best. Furniture in the rooms are tired and were three years ago. Rugs are worn. Spa and pool only average. Breakfast is wanting. Last year over the actual holiday it was a brown bag instead. Try finding somewhere to actually eat on the holiday. This year we came after.

So why did we come back this year. The pet friendly option.

Next holiday season will be some other hotel.

Room Tip: Check other hotels.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this review, December 31, 2012
Thank you for staying with us on three occasions. We are saddened that you did not enjoy your most recent visit.
This stay’s keystone concern is obviously our pet policy. Numerous other TripAdvisor reviews have spoken about our property, housekeeping standards, and service. With respect, I believe all reviews have a valid basis.
Our policies, including our pet policy, are not immune to periodic review. In fact, we welcome the TripAdvisor public to offer us their input on this topic. Prior to that, and for the information of all, I am happy to provide some contextual information. We charge a per-stay pet fee of $100, regardless if the stay is one day or one month. (This information is readily available to anyone who asks. We are available by email and toll free number 24X7.)
When a pet checks out we place that room out of order for deep cleaning. At minimum the carpets and upholstered furniture are deep cleaned. We evaluate curtains, drapes, and walls. If needed they are scrubbed and disinfected. Depending on various factors, the room may not be ready to rent that night and if need be we forego that revenue. – Due to this policy the $100 charge can get used up quickly. Many of us have seen and heard of well published horror stories recently regarding hotel cleanliness – a highly criticized item. In round numbers, we accommodate 1 pet and owner stay per 250 non-pet stays. As a hotel, we consider our non-pet travelers wish no evidence of a pet having been in their room, hence the attention to housekeeping. (It also begs the question of what other hotels that might charge $10 or $20 per night for a pet do with that money after the pet leaves.)
Every hotel can choose its own pet policy. Accept pets; don’t accept pets; charge; don’t charge. Every decision has its repercussions. We invite the TripAdvisor public to offer us their thoughts.

For the record, I also am a proud pet own. As such, I share concerns with many other pet owners.
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Additional Information about Lakeview Signature Inn Calgary Airport

Address: 2622 39th Avenue NE, Calgary, Alberta T1Y 7J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Calgary
#6 Business Hotel in Calgary
#7 Family Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lakeview Signature Inn Calgary Airport 3*
Official Description (provided by the hotel):
Lakeview Signature Inn Calgary Airport is the leader in long-term stays. An all-suite hotel with full kitchens and hot buffet breakfast included. ... more   less 
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Also Known As:
Lakeview Signature Inn Calgary Airport Hotel Calgary
Signature Inn Calgary
Calgary Signature Inn

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