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“Great hotel!” 5 of 5 stars
Review of Best Western PREMIER Freeport Inn & Suites

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Best Western PREMIER Freeport Inn & Suites
3.0 of 5 Hotel   |   86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada (Northeast Calgary)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #5 of 100 Hotels in Calgary
Certificate of Excellence 2014
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great hotel!”
5 of 5 stars Reviewed October 22, 2013

Can't say enough good things about this hotel. The staff were very helpful and friendly. The location is what it is - a hotel north of the airport and further from the city. Getting downtown is easy though as the highway isn't far off. Good place for the kids as the water slide keeps them happy for hours! The beds are comfy as are the pillows and the wifi is very strong. We had a suite and using a gas fireplace to separate the sitting area from the bedroom is brilliant!

The breakfast is plentiful and very nice although the panic by those thinking Calgary might run out of food each morning is always disconcerting. Really buddy, an entire plate of sausages? That's just gonna kill ya...

Great stay and we'd do it again!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 31, 2013
Thank you for taking the time to post your review and comments about your visit to our hotel. I have to say I did get a little chuckle about your breakfast comments - thank you for that. I'm glad that you enjoyed the King Suites with the fireplace and your family had time to enjoy the pool and waterslide. Please be sure to say hello the next time you stay!
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763 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Quebec City, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

For the slightly higher price this hotel has a super location, modern appearance, and good restaurant. The bed was very comfortable. The staff was extremely accommodating especially Nigel. There is an excellent restaurant within walking distance: Paccini.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 31, 2013
I'm so pleased to hear that the location, hotel appearance, bed comfort and restaurant all met or exceeded your expectations. Thank you for providing feedback about our staff - I will be sure to pass on your comments. We really appreciate your time in posting a review and I hope you will be back again soon.
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Western part
Top Contributor
173 reviews 173 reviews
106 hotel reviews
Reviews in 63 cities Reviews in 63 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is a new hotel north of the Airport. There isn't much around it - yet. But it is a well made and well run hotel. The internet works and works well. The TV works well - there is some sort of device which gives the HD channels to the rooms without a problem. The check in is efficient, the rooms are well designed and comfortable.
The ice machines work and so do the soda machines.
This is how to make and run a hotel.
The breakfast was fine. If there is a complaint, it would be that they are slow to refresh the food near the end of the breakfast and also very quick to take things away. But overall, no complaints.

I can think of a hundred hotels whose owners should go and stay in this one so they can see how they should be doing things.

By the way, the hotel was full, and the internet was still good..

Room Tip: I've only stayed once...only in one room. Mine was fine. Ask the staff for a good room, I expe...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 31, 2013
Thank you so much for the wonderful review and comments about your visit to our hotel. I appreciate your feedback about the breakfast and will be sure to discuss with my AM team so that other guest receive the full benefits of our breakfast. I really appreciate the kind comments about how well the hotel is run and I can assure you it is my team that makes the difference!
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Dorset, United Kingdom
Top Contributor
117 reviews 117 reviews
30 hotel reviews
Reviews in 53 cities Reviews in 53 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

We stayed 2 nights couldn't fault it for an airport hotel. Room was large, bed very comfy, clean and the reception staff were exceptional. We arrived tired and didn't want to drive into town eat, so opted for their restaurant which was very good. Would highly recommend.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 31, 2013
So nice to receive such a high rating from a top contributor on Tripadvisor! We truly appreciate your time in posting a review. Thank you for the recommendation and I hope you will join us again soon.
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Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013

The Best Western Freeport Inn has consistently offered a quality experience. The rooms are large and comfortable, the fitness centre is decent for a hotel with a selection of free weights and machines and they offer a pretty good hot breakfast with custom omelettes. If you have celiacs disease, they even keep gluten-free bread in the kitchen. Just make sure you tell them when you're checking in so they can run to the store if they run out. It is frozen, so you'll need to bring your toaster bags. Very happy we've found this little gem of a hotel.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 29, 2013
Ryan, I truly appreciate you taking the time to provide your comments and review of our hotel. We are always striving to deliver consistency in the quality of our rooms, cleanliness, breakfast selection and service. It is wonderful to hear that our guests are benefiting from our efforts!
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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2013

What a great hotel. The breakfast was excellent and the rooms were very nice. The hotel staff was extremely helpful and friendly. The fitness room had what I wanted for my workout.Would stay here again in a heartbeat.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 29, 2013
Raymond, thank you for taking the time to post your excellent review and feedback about your stay with us. I'm pleased to hear that you will be back in a heartbeat and hope to see you soon.
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Wormit, United Kingdom
Top Contributor
111 reviews 111 reviews
53 hotel reviews
Reviews in 53 cities Reviews in 53 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 8, 2013

We chose this hotel as we were travelling to Calgary fromScotland and knew we would be tired and jet lagged, the pick up from airprt was quick and easy. They even gave us our room at 11 am, even though check in isn't till 3 pm. All staff were friendly, helpful and efficient. Nothing was too much bother. The room was spacious and comfortable, with a good shower ( over tub) and plenty of good towels. They also provided nice toiletries. Breakfast was included and was an extensive buffet of both ot and cold items. There was even a waffle maker and various toppings. Fresh fruit, yoghurts, a variety of baed goods, eggs done to order, etc.
Beds were comfortable and the heating/air con was not too loud. We appreciated the pool and hot tub, which were quiet. We were 5 minutes from the airport, but I think it closes at night, as we did not hear any planes between minight and 6 am.
This is not a scenic location and there re no restaurants, bars or shops within walking distance. We took the free shuttle to the airport and then caught a bus into Calgary. This was okay, but the bus to Calgary does not have a published timetable. You never know whether you might wait 2 mins or half an hour. Not the hotel's fault, but perhaps Calgary transit might think again about this: just think of all the shopping, coffees or beers that passengers might buy while they are waiting or a bus!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review, October 11, 2013
Jacqui and John, it is very kind of you to post such a lovely review about your experience at our hotel. I'm so pleased we could be a part of your trip to Calgary and provide you with an exceptional experience to start your adventure. Thank you for your time and I hope you will join us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western PREMIER Freeport Inn & Suites

Address: 86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Calgary
#2 Family Hotel in Calgary
#4 Business Hotel in Calgary
#8 Best Value Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western PREMIER Freeport Inn & Suites 3*
Number of rooms: 97
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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