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“Very nice hotel” 5 of 5 stars
Review of Best Western PREMIER Freeport Inn & Suites

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Best Western PREMIER Freeport Inn & Suites
3.0 of 5 Hotel   |   86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada (Northeast Calgary)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #5 of 100 Hotels in Calgary
Certificate of Excellence 2014
Calgary
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed March 14, 2013

Very nice room and the suite with spa was absolutely fantastic.
Easy to drive to the hotel from the airport. Clean room, no noise from roads.
Not far from stores.
We enjoyed our stay and will come back!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Hello Taros,

Thanks for your comments about your recent stay in our King Jacuzzi Suite. We are fortunate to have such lovely suites equipped with two- person tub, granite shower, dual bathroom vanities, fireplace, wall mounted 42" HDTV, mini fridge, personal robes... the list goes on. Next time, phone ahead and add a Romance Package, with roses, rose petals, and wine to set the mood!

We look forward to seeing you again soon.
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763 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Roswell, Georgia
Top Contributor
276 reviews 276 reviews
59 hotel reviews
Reviews in 99 cities Reviews in 99 cities
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed March 14, 2013

All new rooms, service at the front desk was very good. Nice slide in the in the pool for the little kids. More than I expected from a best Western. Good fast free internet was available. I did not try the restaurant so can not comment.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Dear Frederico,

Thanks for your comments on your stay with us. We love hearing how 'new' our hotel is, as we are celebrating our 2nd birthday this month! We opened as Canada's 1st Best Western PREMIER in March 2011 and are only one of four across the country. Thanks for giving us the chance to give you more then you expected- we love to 'WOW' our guests.
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Lethbridge, Canada
Top Contributor
89 reviews 89 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 14, 2013

We stayed here before leaving on a holiday to Mexico. Check-in was easy and rooms were very nice and we were even upgraded. We went out for supper and then came back for a drink at the lounge before going to bed. We left very early the next morning for the airport so did not have the breakfast but was given a muffin, juice and a banana to go. The best thing about it was that I got to park the car there while on our holiday and got a free shuttle to and from the airport with the hotel stay. I booked the room package with parking included for 1 week.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Dear Cantal,

Thanks for taking the time to review your recent stay with us. We like to be the place where you start your vacation, and appreciate your comments about how nice your stay was. Glad you were able to book our Sleep and Fly package (those book up quickly!) and enjoyed our Lounge for a post-evening beverage. I hope the rest of your holiday was just as good!
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Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 11, 2013

Stayed with my 8-year old for a night away. I love this hotel. The staff is great, rooms are fantastic, the pool is wonderful and the complimentary breakfast sets a standard I've never found in another hotel. Great job, I'll definitely be back!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Hello ChrissyJ,

Thanks for your comments regarding your recent stay. We always try to make even our smallest guests feel right at home, this might be why we were voted one of the Top Hotels in Canada for Families in 2012.

We look forward to seeing you and your son in the pool again soon!
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Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2013

Check in was very efficient. King suite was very well appointed and clean. Towel quality not up to premier standard and should be upgraded. Also Hotel needs to introduce an in room recycling program. Breakfast excellent. Evening dinner excellent. Location convenient to major north south highway and airport. Parking is very limited and needs to be expanded as long term parking inter-mingled with daily parking. There simply are not enough spots available.,Check out process needs to improve by inquiring from guest how the stay was and to welcome them back. In our case the reception took our keys and said nothing. Overall a very good hotel and very good value for price paid.

Room Tip: Take a room facing away from airport as plane noise is a bit of an issue.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Hello Bert,

Thanks for your comments regarding your stay with us. Thanks for scoring us a 5! You will be happy to know we are working to impliment a better recycling program and have recently ordered some new towels. Your comments were also noted in our Guest Satisfaction survey and they will be acted upon immediately.

We hope you can note some positive changes during your next stay with us.
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Kimberley, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2013

We stayed at the Freeport for two nights and were very happy. The rooms were comfortable and spotless. The pool and hot tub area was well maintained, bright and had good atmosphere. Breakfast was very good. My son and I stopped by the lounge for a beer one night and found it very enjoyable.
We arrived to Calgary from the west and were able to access the hotel via Stony and Country Hills without the hassle of congested traffic. Close to Deerfoot so we had VERY easy access to Chinook Center, Cross Iron Mall and Market Mall without the usual traffic headaches. There is an IMAX theatre an easy drive down Country Hills as well.
Great service, clean, modern hotel, easy access. Everything we could hope for. We will definitely be back.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Hello Allan,

Thanks for taking the time to review your stay with us. We appreciate when guests like you note how hard we are working to keep things clean and comfortable for you. Glad you were able to enjoy our spacious pool and hot tub area, and took advantage of our location with respect to shopping, theatres, and major access roads. I will pass on your comments to all our departments, especially Housekeeping and let them know what a good job they are doing. We look forward to seeing you again soon!
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Ottawa
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 9, 2013

The location of this hotel is very convenient, it is literally a 10 minute drive from the airport. A complimentary shuttle is available and it goes from the Best Western to the airport every 30 minutes.

The rooms are quite spacious, and very clean, they include a work station and free wi-fi. The property is new and well taken care of. That, paired with a very competitive price makes this a perfect place to stay when traveling to Calgary and needing a place close to the airport.

I was not able to take advantage of the free hot continental breakfast, but colleagues who were able too mentioned that it was great!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elise S, Director of Sales at Best Western PREMIER Freeport Inn & Suites, responded to this review, March 16, 2013
Hello Amelie-M,

Thanks for your review of your recent stay with us. I wish you could have enjoyed our Hot Buffet Breakfast, Im sure you would have scored it a 5 all the way. Hopefully you will have time on your next visit to try it out. Thanks too for noting our convenient location on the north side of the Calgary Airport, giving quick access to the departure terminals.

We look forward to seeing you again soon!
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Additional Information about Best Western PREMIER Freeport Inn & Suites

Address: 86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Calgary
#2 Romantic Hotel in Calgary
#4 Business Hotel in Calgary
#8 Best Value Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western PREMIER Freeport Inn & Suites 3*
Number of rooms: 97
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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