Horrible experience right from the start. Booked & payed for 2 nights through an online booking agency ahead of time. Big mistake! We arrived around 9:30 PM with a couple of kids. The first room we checked into had a broken toilet & shower. They graciously gave us another room. Both the first room & the second room had a smoke smell, even though they were non-smoking rooms. Next, our youngest, not quite 2 years old, needed a crib or playpen. I called the front desk, like I would in any hotel, only to find that they could not provide a crib or playpen. I proceeded to bring their guest services book out to them, which said cribs are provided. The girl @ the front desk told me she was sorry, but there was nothing to do. She could not wrap her head around why I was still upset after she said she was sorry. When I continued to complain, she threatened to call the police on me if I did not stop "abusing" her. She then told me that she could not call anybody, but I could talk with a manager who was not in until 11:00. When the manager finally arrived, he was the nicest person ever to deal with. He had a crib for me in 2 minutes. Though the manager was nice, my overall experience was horrible & I would not recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Now offering Free continental Breakfast! Travelodge Macleod Trail also offers indoor pool, whirl-pool, cardio room, business services and Free wireless internet. Guest rooms with one queen or two double beds. Free, on-site parking. Centrally located in South Calgary. Convenient to much of Calgary's shopping, entertainment and services. We look forward to welcoming you! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, BookIt.com, Orbitz, Priceline, Cheap Tickets, EasyToBook, getaroom.com and Hotels.com so you can book your Travelodge Hotel Calgary Macleod Trail reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Travelodge Calgary
- Calgary Travel Lodge
- Calgary Travelodge
- Travel Lodge Calgary