Stayed at this hotel for 4 nights while attending a conference. Late arrival was no problem. Throughout my stay, I found all staff to be friendly and helpful. As the conference host, I was fortunate to get a corner room on one of the executive floors. The room was very large and comfortable. And it may sound strange but I enjoyed having windows in the bathroom. Room service was speedy and the food was tasty and the perfect temperature. The convention centre was easily accessible. Tons of restaurants and shops are within walking distance.