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“Excellent accommodations!!” 5 of 5 stars
Review of Hotel Arts

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Hotel Arts
3.5 of 5 Hotel   |   119 12th Avenue Southwest, Calgary, Alberta T2R 0G8, Canada (Beltline)   |  
Hotel amenities
Ranked #38 of 98 Hotels in Calgary
1 review
“Excellent accommodations!!”
5 of 5 stars Reviewed 5 days ago NEW

We arrived late and we were immediately welcomed by the valet. The check in process was swift and very attentive. Not only was our room ready it was very clean and freshly renovated.

Our king sized bed was very comfortable. We enjoyed the complimentary coffee in our room. We dined at Yellow door 3 times, excellent food! No need to leave the hotel!

Front desk staff was extremely pleasant and helpful. What an enjoyable stay!!

Stayed December 2014
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29 reviews from our community

Traveler rating
    13
    9
    4
    2
    1
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4
12
Solo
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Banff National Park, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

1st time we have stayed at Hotel Arts in Calgary for a quick getaway to Calgary.

Rooms are newly renovated and very nice on the inside. Parking is easily accessible & underground.

Great buffet breakfast in the restaurant!

Room Tip: Suites are nice. Ask for rooms away from elevators.
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airdrie Alberta
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my second stay and I brought my bf this time. Room and view were incredible and dinner was superb. This is my only choice of hotel in downtown Calgary! ! The room was large abs beautifully appointed and the front desk staff fun and very professional. Well done!

Stayed December 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Room was very loud due to multiple events going on. Asked to be moved away from the noise to which they said no problem, we will just charge you more money for moving rooms.
When that wasn't bad enough, we went down for a drink after switching rooms and everyrhing was closed for a private event.
Then, once we were moved it was still extremely loud. We stay here a couple times a year, definitely going to look somewhere else our next trip to Calgary.

  • Stayed December 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WernaMaurer, Manager at Hotel Arts, responded to this review, 6 days ago
First of all, allow me to personally apologize for the inconveniences you experienced while staying here at Hotel Arts this past weekend. I received the follow up from my Manager on Duty, as well as your email. I have reviewed your folio and ensured that we removed the original upgrade fee from our Basic room to our Luxury Tower. I realize that noise from our events does sometimes carry up through our tower but we certainly don’t want to give anyone the idea that we are willing to sacrifice our guest experience for our event business, in particular during the holiday season, which is our busiest event season. Communication with our in-house guests is crucial and I will be reviewing our Standard Operating Procedures as such with our front of house staff. As a previously regular patron of Hotel Arts, I would like to win back your loyalty by offering you a complimentary stay in a Luxury Room when next your schedule allows for a weekend getaway. If there is anything else I can do for you, or if you would like to discuss further, please don’t hesitate to contact me directly.

Yours in Hospitality,

Werna Maurer
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic overnight stay in a King Room with a huge soaker tub! Great service. Lovely renovations, rooms are very light and bright, nice location close to downtown and 17th avenue...all in all a great hotel!

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was great for us to be able to walk to our Christmas Party. Our room was clean and spacious and the bed was very comfortable. Loved having a nice sized bathroom and shower. Hallway noise is a problem. We could very clearly hear all conversations and noise in the hallway. Thank goodness our room had a fan that we could turn on all night to block the hallway noise or I suspect we would have slept very poorly. Sadly we did not have a great experience at the Yellow Door Bistro. Our goup had to sit on a very awkward low sofa and very uncomfortable stools. This may be okay for casual dress but was not at all appropriate for our group (wearing suits and dresses). Did not stay long as we were not comfortable. Would not recommend it.

Room Tip: Try and get a room far away from elevators to minimize hallway noise
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  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked our room through booking.com for a great price, we stayed in the Luxury Suite on the 10th floor. Gret view of the Calgary Tower and some of downtown, King size bed, big room, it was probably one of the nicest rooms I have ever stayed in at a great price! We would definitely come back again on our next trip to Calgary.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arts

Address: 119 12th Avenue Southwest, Calgary, Alberta T2R 0G8, Canada
Location: Canada > Alberta > Calgary > Beltline
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Calgary
#22 Romantic Hotel in Calgary
#25 Family Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Arts 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Experience a sumptuous blend of modern luxury and intuitive service in Calgary's newly renovated designer boutique-style hotel. Located in Downtown Calgary, Hotel Arts is home to some of Calgary's best dining, 185 well appointed guestrooms including 25 suites, over 9,500 sq ft of flexible meeting space and an extensive collection of carefully curated art. Experience the new rooms by booking a Luxury Room, Luxury Suite or Pool View Suite. ... more   less 
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Also Known As:
Arts Hotel Calgary
Hotel Arts Calgary

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