Long story short, booked on line with Expedia which was not a bad thing... trying to find a "CHEAPER" hotel to stay in while my mom had major surgery done... After complaning about the smell of stale smoke , musty, dusty on the 2nd floor, the front desk put us on on the first floor. They never offered a compassionate rate , I had to pay full price . They where well aware of the reason for picking this hotel... But to think for maybe 30 dollars more a night I could have stayed at another hotel in comfort. The main lobby floor was always dirty with muddy foot prints , looks as though they never cleaned them in 3 days I was there. The breakfast was a joke!! They cut muffins in half , one would only hope that they washed there hands before doing so. They had no varity at all. The room was not very clean , the carpets looked dirty and stained. The face cloths were stained also. The list goes on ......
When I complained about this to the manager , SHE offered 20 % of my next stay if I promised to not complain about hotel on trip advisor ... NEEDLESS to say I never took her up on offer !!!
I promise to never be back to this RUN DOWN hotel no matter even if its the last hotel left in CALGARY !!
I'm sorry but this hotel is just not acceptable !! They should take more pride and clean it up. At least put an air fresher in the lobbys and hallways... but according to the manager I had to "high of standrds"
- Also Known As:
- Comfort Inn And Suites Airport
- Comfort Inn & Suites Airport Hotel
- Comfort Inn & Suites Airport Hotel Calgary
- Comfort Inn Calgary
- Comfort Inn Airport
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