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Country Inn & Suites By Carlson, Calgary Airport: Traveler Reviews

2.5 of 5
2481 39th Ave NE, Calgary, Alberta T2E 8V8, Canada (Northeast Calgary)
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Country Inn & Suites By Carlson, Calgary Airport
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Ranked #16 of 95 hotels in Calgary
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191 reviews from our community

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Edmonton, Canada
Top Contributor
80 reviews 80 reviews
79 hotel reviews
Reviews in 40 cities Reviews in 40 cities
86 helpful votes 86 helpful votes
“Fantastic value, good for families but a bit noisy for business travelers”
4 of 5 stars Reviewed November 12, 2012

Had a weekend stay at the Country Inn, after winning the room from a third party bidding site. The price was excellent and I was pleased that I wasn't put in a shoddier room due to using the other site.

Check in was very efficient. Keys were ready when I arrived and it seemed they'd be likely to accommodate a room change if I had asked since the hotel seemed to be only 2/3 full on the weekend. They had the standard fresh cookies in a jar on the counter. I was in my room within 4 minutes of my arrival and received a call within 30 minutes to ask if I was happy with my room.

The room itself was very good. Size of the room and washroom was comparable with the Hilton Garden Inn and Holiday Inn Express in the area. The decorating was (as the name of the hotel would suggest) country casual. The furniture was newish and well maintained. There was a flat screen TV with limited Pay Per View options and a small selection of cable television channels. There was a long counter where the TV was perched, a working desk and a 2-3 seat sofa. The room was more than spacious for 2 people. I found the bed to be a bit more firm than I would have liked but that is a personal preference. Bathroom toiletries were fairly basic, with Pantene shampoo and conditioner, soap, all purpose cloth, and Vaseline moisturizer.

The breakfast choices were pretty good for a standard free hotel breakfast. Waffles, two to three hot egg or meat choices, oatmeal, fruit salad, coffee. The breakfast hostess was very welcoming and eager to assist. Housekeeping kept the hotel immaculately clean, although they start cleaning rooms later in the day --this may be inconvenient for those that wish to stay in their room in the early to mid afternoon.

I have a few small quibbles with the hotel. I'm a younger business traveler whom is on the road about 75-90 days each year. I have my preferred hotels in the province that I choose for value, service and quiet. During my stay, my floor was overrun by families. Other than them bouncing between rooms on a mildly irritating basis, they didn't make any more noise than I would expect from any reasonable family --nevertheless, the hotel soundproofing could be better as I heard children's laughter from the adjacent room quite audibly and could hear entire conversations outside.

My other small issue is that the hotel's internet is not password protected or encrypted. While the convenience factor is great for casual users, I did not feel secure enough to log in to my work network.

The Country Inn is probably the best value choice in the Calgary airport area. I have stayed in almost every 2.5 star level or higher hotel in the area and think this hotel offers the best value, with free parking, internet and breakfast. It is also about $10-20 less than similar hotels in the area. Staff were lovely during my stay, but (in my opinion) there are about three other hotels in the area that offer a bit more service and truly excel at meeting and exceeding guest standards. It is a perfect for families or individuals that want slightly better accommodation than the Travelodge and Motel 6s of the world. However, the noise from the groups of families was irritating to me --they could have been quieter but there does seem to be a lack of noise proofing. I don't think it's an issue the hotel can address at this point but it is worth noting.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lincolnshire, England
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Hotel, Great Staff”
5 of 5 stars Reviewed November 10, 2012

We stayed at the Country Inn & Suites, Calgary for one night at the end of a wonderful holiday in Canada before flying back to the UK. The checking in process was very smooth, quick and extremely friendly. We were delighted that we had been upgraded to a suite – just one of those things our friendly receptionist told us.

The suite was very spacious and spotlessly clean with all the amenities that you could wish for. All in all, very comfortable.

After settling in and on the way out for the evening, we had some questions about visiting Calgary Zoo the following day. These were comprehensively answered, in fact they answered them before I could ask anticipating each of them which included giving me a business card with the hotel’s address for the taxi driver!

There was a great complimentary buffet breakfast with a good choice of cereals, pastries and all sorts of things. The icing on the cake was the complimentary shuttle to the airport.

Overall, excellent – very helpful and genuinely friendly staff. Highly recommended.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stouffville
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“Friendly Staff, Close to Airport, Great Breakfast!”
5 of 5 stars Reviewed November 8, 2012

I stayed at this hotel the night before a flight out of Calgary. The staff when I checked in were extremely friendly, they upgraded my room to a suite since I'm a Club Carlson member, called my room to make sure everything was okay -- they couldn't have been more attentive. Room was up-to-date, quiet and comfortable. They have a very large breakfast area with a wonderful assortment of hot and cold items. I believe they have a shuttle to airport, but I had a car rental and it took me less than 15 minutes to drive to the airport the next morning. I would recommend this hotel. There is a Chili's restaurant next door, and there was a menu in the room indicating that Chili's will provide room service. The hotel is close to a busy road, but far enough off that I didn't hear traffic. I will definitely stay here again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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southern alberta
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“awesome value!!”
5 of 5 stars Reviewed November 2, 2012

We loved our stay here, were there only one night. It was quiet, all the staff were really nice, the pool is open late, the breakfast was great! Loved the waffles! Bed was very comfortable. I booked this hotel through hotwire which is always a gamble but paid off big this time! The exercise room was nice as well and they have coffee and tea in the front area all day long. It's in a good location, we will definitely be back!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“The hotel experience you desire”
5 of 5 stars Reviewed November 1, 2012

This hotel works hard to make you feel welcome and is friendly. The front desk, the room, work out facilities, pool and hot tub were pleasing. Breakfast the next morning was expansive and the atmosphere had the guests chatting together. Well done - I look forward to staying again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Country Inn & Suites By Carlson, Calgary Airport

Also Known As:
Country Inn And Suites By Carlson, Calgary Airport
Country Inn & Suites By Carlson, Calgary Airport Hotel
Country Inn & Suites By Carlson, Calgary Airport Hotel Calgary
Country Inn Calgary Airport
Country Inn Calgary
Calgary Country Inn
Address: 2481 39th Ave NE, Calgary, Alberta T2E 8V8, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Calgary
#22 Family Hotels in Calgary
Price Range: $$
Hotel Class:2.5 star (2.5*)
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