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“Perfect Hotel for the first night in Calgary” 4 of 5 stars
Review of Executive Royal Hotel Calgary

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Executive Royal Hotel Calgary
3.0 of 5 Hotel   |   2828 23rd St NE | Corner of Barlow Trail and 27th Ave NE, Calgary, Alberta T2E8T4, Canada (Formerly Executive Royal Inn North Calgary)   |  
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Ranked #43 of 100 Hotels in Calgary
Zurich, Switzerland
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Perfect Hotel for the first night in Calgary”
4 of 5 stars Reviewed July 6, 2011

We arrived late in the evening and were happy that everything was ok with our booking. Check-in was very fast and minutes later we were in our room. The room itself is spacious and clean. Because we were late we ordered a Pizza from the room service menu. The waiting time was just 20 minutes and the food was ok. The included breakfast was very good. Everything was as we expected and we were happy.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, July 10, 2011
Thank you for taking the time to review our hotel on Tripadvisor. I'm happy to hear that everything during your stay was satisfactory. Reviews are valuble training tools and morale boosters, I will be sure to share your comments with our team.

I hope to see you again,

Danny Marshall
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
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    46
    16
    12
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36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Lethbridge, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2011

My colleagues and I usually stay here when we have business in Calgary as it is close to our Calgary office. The front staff is always very friendly, the rooms are clean and spacious, the beds are comfortable and there are numerous restaurants within walking distance.

I have also stayed here for family trips, and the free parking and shuttle to the hotel is a great feature when you are flying out of the Calgary airport.

I will definitely stay here again both for personal and business trips.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, June 15, 2011
Dear Newmama13,

Thank you very much for taking the time to share your experiences with our hotel on Trip Advisor. I have shared your comments with our team and everyone greatly appreciates your kind words. We take great pride in what we do and it's always nice to hear when a guest enjoys their time with us.

Thank you for choosing the Executive Royal Inn North Calgary,

Danny Marshall
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2011

Our stay at the hotel was because of a sick family member, the reduced rates came in very handy and very very appriciated. We stayed a week before loosing our grandmother, during our stay the stay was all very plesant, the rooms were very clean, and the hot tubs very relaxing after a long day in the hospital. Thank you all!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, June 2, 2011
Dear tracey954,

Thank you very much for taking the time to write a review on Trip Advisor about our hotel. I am very sorry to hear about your grandmother. We try our best to make sure that if someone is coming into town under this type of circumstance that we don't let the accommodations be a burden on the situation. I hope that you will have the opportunity to stay with us again under much better circumstances.

All the best,

Danny Marshall
Assistant General Manager
Executive Royal Inn North Calgary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2011

Very pleasant, very accessible, the beds and pillows are very comfortable. Staff are polite and efficiant and I would recommend it. Ive stayed on several business trips and found this to meet our needs very well.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, May 5, 2011
Dear armgh,

Thank you very much for taking the time to leave such a positive review. We have shared your comments with all of our staff and it has been a real morale booster.

Once again thank you,

Danny Marshall
Assistant General Manager
Executive Royal Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
122 reviews 122 reviews
8 hotel reviews
Reviews in 42 cities Reviews in 42 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 8, 2011

This hotel is amazing and an excellent find! The atmosphere is quiet and pleasent. The rooms are very comfortable and roomy, and the Rocky Mountain Suites are luxurious. The hotel houses a fantastic restaurant, Graze, which has outstanding buffet and a heavenly Sunday brunch. The hotel is also equipped with a nice spa and fitness room. All the staff are very warm and friendly, and make you feel at home. I highly recommend this hotel for anyone travelling to Calgary.

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, March 21, 2011
Thank you so much for taking the time to share your experience with us on tripadvisor. I have shared your comments with our team. Our team takes great pride in what they do and these types of comments are always a great morale booster. I look forward to seeing you again in the future

Danny Marshall
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 27, 2011

I stay at this property a lot.

1) The staff is awesome, Donna, Brian, Alisha, Bianca and Adam always make me feel at home. They make me feel like a Rockstar every time i visit.

2) The food is ok, the Buffet is far too repetitive and the food selection/quality is not up to par with similarly priced hotels in other Alberta cities I visit.

3) The property is situated very close to shopping and a huge variety of eating establishments. It is very convenient for many business people and nearby the Airport.

4) The property is quiet, easy to sleep through the night.

5) The housekeeping is erratic, sometimes thewash room is spotless, sometimes not.
(under the bathroom vanity is an example)

6) The televisions REALLY need to be replaced and the channel selection is poor.

7) The Manager is easy to approach, cares about the guests and always responds to requests.

8) I want to make a comment about the person that "Claims" to have gotten lice at this property. NOT a Chance...I look at every bed,in every hotel I visit,every time I stay and the bedding and furniture are very clean.

9) I would recommend this hotel to anyone, the most important aspect of any stay is the service and ALL the staff try 110% to make your stay comfortable.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, February 9, 2011
Hello,

Thank you for taking the time to write a review of our hotel. I have shared your comments with our team. I'm very happy to hear about the service that you have been receiveing as it is one of the main things that we concentrate on.

Thank you,

Danny Marshall
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 7, 2010

This place is filthy, I contracted lice from the bed / towels or something in the room. There are other hotels in the areas for the same price which are much cleaner. The whole place is tired and worn out, the sofa in the room had a cigarette burn hole in it, stange for a property which is 'non smoking'.

  • Stayed December 2010, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, December 9, 2010
We feel that the content of this review is malicious. Should a guest have contracted lice during their stay we would hope that the guest would contact the hotel and advise us of this so that we could take the appropriate steps to eradicate the specific room of lice. The hotel has a policy in place in the event that we have a bug infestation. We have not had to implement this policy to date.

Danny Marshall
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Executive Royal Hotel Calgary

Address: 2828 23rd St NE | Corner of Barlow Trail and 27th Ave NE, Calgary, Alberta T2E8T4, Canada (Formerly Executive Royal Inn North Calgary)
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Executive Royal Hotel Calgary 3*
Number of rooms: 201
Official Description (provided by the hotel):
The luxurious 201-room Executive Royal Inn Hotel & Conference Centre near Calgary’s international airport offers an assortment of hotel accommodation choices to fulfill the needs of the most discerning traveler to Calgary. This Calgary airport hotel is distinctly furnished with non-smoking guest rooms featuring useful hotel amenities that cater to business travelers to Calgary Alberta. ... more   less 
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Also Known As:
Executive Royal Inn North Calgary Hotel Calgary
Executive Royal Hotel North Calgary
Calgary Executive Royal Hotel
Calgary Executive Inn

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