My non-smoking 2-bedroom suite reservation was made over 6 months before my trip. I was given a key to the 3rd floor, which is smoke-mania. I called the front desk, said I'm allergic to smoke. Their reply "that's all we have - our hotel is full" (and this was for $175/night). I called Travelocity, through which I'd made the reservation - it took them 20 minutes to convince the front desk to move me. I was given a room with 1 bed, and no change in rate - and told I would have to move to a different room half way through my week's stay. At least there was no smoke, but cramped for my family of 4. The reservation I made for 2 male co-workers (a room with 2 beds) - they were given a room with 1 bed. The front desk response? "That's all we have - our hotel is full." They absolutely did not care. The fitness center contains a universal set and 3 pieces of equipment. Two of the pieces didn't work during my entire week stay. The hotel room was dirty, dusty, mildewy, moldy, and run down. There was toothpaste stuck around the sink when I arrived (the previous tenant? a tenant from last year?) Gross! The toilet tank had stuff chipping and flaking off the back that kept dropping to the floor. The entire hotel is tired, sad, and old. Right behind the hotel, in plain sight, hookers walk the corner. My husband was solicited, as well as both my 20 and 17 year old sons. It rained, and the window and ceiling had a steady leak under which I placed bath towels. After an hour the towels were soaked. I'd called maintenance, and was told they know all about the problem. They brought me a bundle of rags to use in place of the towels. They apparently are on a long wait list for contractors to fix the problem. And I was told the leak in my room was nothing compared to some others! I looked up at the ceiling and could see where they kept painting over the leak. The whole place reeked of mildew. A disgusting hotel . Terrible front desk employees.
- Official Description (provided by the hotel):
- The International Hotel Calgary offer's the best downtown location, great value in room rates, free deluxe buffet breakfast and free WIFI in all guest rooms. All of our Guest Suites include such luxurious amenities as high thread count sheets, pillow top mattress, duvet, and flat screen TV. Our suites range in size from 595 to 750 square feet and offer both living and bedroom spaces. ... more less
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- Also Known As:
- Calgary International Hotel