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Clarion by Choice Hotel and Conference Centre: Traveler Reviews

3.0 of 5
2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada (Formerly Radisson Hotel Calgary Airport) (Northeast Calgary)
Hotel amenities
Clarion by Choice Hotel and Conference Centre
Ranked #44 of 95 hotels in Calgary
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204 reviews from our community

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Traveler rating
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    74
    42
    27
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Date Rating
Florence, Alabama
Top Contributor
71 reviews 71 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
“Average Room. Friendly Service.”
4 of 5 stars Reviewed September 24, 2012

Well... everything here in Calgary is more expensive than the states... including the hotels. This was a decent place with friendly service. The rooms are clean and Sleep Number beds are tops! There are a few updates needed but all in all was a good stay. I just prefer a free continental breakfast instead of paying out the nose!

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 7 more reviews by SlickNEO for Calgary
Ask SlickNEO about Clarion by Choice Hotel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrRadissonCalgary, General Manager at Clarion by Choice Hotel and Conference Centre, responded to this review
September 28, 2012
Thank you for sharing your experience with us, and we are happy to hear that our team members made a difference for you.
Please know that we do offer packages which include breakfast at a significant discount, which would most likely suit what you are looking for. These are always available through our website or by telephone.
Thank you once again, and look forward to being of service.

Regards,
Marcel Berube
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Not to bad.”
4 of 5 stars Reviewed September 22, 2012 via mobile

I had got a king size executive suite. It was a nice room.

Had a few issues with the upper bed sheet. But that was fixed.

No movie channels. Kinda sucks.

Traffic noise was not to bad.

Bathroom was small.

And out of 2 nights the second night we were kept up by noisey ppl over us.

All in all was ok but really not worth more than 130.00 per night. They charge more.

I will look for another place to stay when in Calgary.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Fast0ne about Clarion by Choice Hotel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrRadissonCalgary, General Manager at Clarion by Choice Hotel and Conference Centre, responded to this review
September 28, 2012
We appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Radisson Hotel Calgary Airport, we are thrilled that you enjoyed your suite with us. Over the years, the demand for pay movies has decreased, and therefore made the decision to remove this system over a year ago. In regards to some noisy people, this is difficult to control, but do ask if ever you encounter this, please make a call to the front desk, so that someone can attend to the room. Thank you for your business and we hope to see you again when your travels bring you back to the area!

Please let me know if I can ever be of service.

Marcel Berube
General Manager
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Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
76 helpful votes 76 helpful votes
“second stay was horrid”
1 of 5 stars Reviewed September 18, 2012

Because I'd had an awesome first stay at this hotel, we chose it for our overnight hotel when we returned from another trip. We got to the hotel at 11:30 pm to find that our rooms had been given away despite us having booked the rooms 3 months in advance with a credit card guarantee. We needed 5 beds for 5 very tired women and the hotel only offered us two rooms with a bed each forcing us to share beds with each other and sleep on cots. This was a horrid end to our trip and I was livid. There were no apologies from the desk staff, just shoulder shrugs. In the morning we were offered the rooms at half price, which helped, but I would think twice before staying here again. When we book hotels for return flights from holidays we want comfort, peacefulness and a good sleep. We got none of these at the Radisson. What was the point in booking ahead? While I was prepared to go across the road to the Holiday Inn that night, my travel mates just wanted to stay and go to bed, so the majority ruled. I was not a happy camper. And campers we were on cots.

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask snorkelgeek about Clarion by Choice Hotel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrRadissonCalgary, General Manager at Clarion by Choice Hotel and Conference Centre, responded to this review
September 19, 2012
Thank you for posting your comments. It is unfortunate to hear that we were not able to accommodate your requests. We always work very hard to ensure that we meet our guests expectations, and provide the room type that was reserved. In this scenario, I am not familiar with your original request, as your stay was quite some time ago. I would appreciate the opportunity to discuss in more detail, and ask for you to reach out to me at mberube@silverbirchhotels.com.

As you have experienced a wonderful stay in the past, I am certain we can regain your confidence.

I look forward to speaking with you.

Marcel Berube
General Manager
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Beaconsfield, United Kingdom
Top Contributor
138 reviews 138 reviews
64 hotel reviews
Reviews in 60 cities Reviews in 60 cities
48 helpful votes 48 helpful votes
“Ordinary airport hotel”
2 of 5 stars Reviewed September 13, 2012

Only offered an hourly shuttle, so add another 20 CAD to the room price for a taxi.
Food in the restaurant was terrible and room was poor.
Totally non smoking hotel. Nothing to recommend it really. Not that close to the airport. Probably better to go for the on airport hotels.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrRadissonCalgary, General Manager at Clarion by Choice Hotel and Conference Centre, responded to this review
September 17, 2012
Thank you for taking the time to share your feedback in regards to our hotel. We are sorry to hear that you may not have enjoyed the hotel and services as much as we would have liked. While not the closest to the airport, we are conveniently located between the Airport and the City Centre, and will continue to provide complimentary shuttle service to/from the airport.
I would be happy to discuss your thoughts in regards to our restaurant and room. Please feel free to contact me directly, mberube@silverbirchhotels.com.

Thank you once again, and look forward to being of service.

Regards,

Marcel Berube
General Manager
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great stay”
5 of 5 stars Reviewed September 6, 2012 via mobile

My friend and I arrived here pretty jaded after a road trip from Vancouver, do this was just what the doctor ordered.

Room was big and clean, the beds comfortable, the bathroom modern and the travel hair dryer excellent.

The bar food was also excellent, although the service a little slow, but it suited our needs.

Wine list poor, but I have been spoilt with fine Canadian wines during our road trip, so it wasn't the end of the world.

We didn't have time to use the pool, so can't comment on that.

Room with two Queen sized beds, dinner, wines, night caps and b/f for a little over $200 for one night.

Highly recommended.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Clare B B about Clarion by Choice Hotel and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrRadissonCalgary, General Manager at Clarion by Choice Hotel and Conference Centre, responded to this review
September 11, 2012
Thank you for taking the time to write in regards to your stay with us. We are pleased to see that you enjoyed your stay and our team members provided great service and value for your visit. We are currently reviewing our wine list, and look forward to launching a new selection shortly.

We look forward to your next visit.

Regards,

Marcel Berube
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion by Choice Hotel and Conference Centre

Also Known As:
Radisson Calgary
Calgary Radisson
Address: 2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada (Formerly Radisson Hotel Calgary Airport)
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 95 hotels in Calgary
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Offering breathtaking views of the magnificent Canadian Rockies and vibrant downtown, the full-service Clarion Hotel & Conference Centre Calgary Airport is sure to please business and leisure travelers alike. Located less than 10 minutes from the Calgary International Airport (YYC) and the city centre, this Calgary hotel offers easy access to shopping, entertainment, and business districts, as well as local attractions, including Fort Calgary, Telus Spark Science Centre and the Calgary Zoo. Hotel amenities include complimentary, 24-hour airport shuttle service, a pool, whirlpool and fitness room, as well as on-site dining. ... more   less 
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