My grandfather booked a room here for his recent stay. Upon arriving in Calgary, he was taken directly to the hospital by ambulance due to health issues experienced during the flight. After spending the entire night in the emergency room, we were advised to have him stay with us in order to monitor his unstable condition. My mother had called that evening to explain the situation and cancel the booking. The staff were not understanding at all and charged them for the room despite the extenuating circumstances. I called to speak further about this to the front desk manager and after leaving a message for him to return my call, never received a response. Very disappointing lack of understanding and customer service. Will not book again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Tingo, BookingOdigeoWL, TripOnline SA, Priceline, Venere, Agoda and Otel so you can book your Econo Lodge Inn & Suites University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Econo Lodge Inn And Suites University
- Econo Lodge Inn & Suites University Hotel Calgary
- Econo Lodge University
- Econo Lodge Calgary
- Calgary Econo Lodge