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“Nice Hotel, Free Parking, But No Restaurant” 3 of 5 stars
Review of BEST WESTERN PLUS Calgary Centre Inn

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BEST WESTERN PLUS Calgary Centre Inn
2.0 of 5 Hotel   |   3630 Macleod Trail S, Calgary, Alberta T2G 2P9, Canada (Alyth - Bonnybrook - Manchester)   |  
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Ranked #42 of 100 Hotels in Calgary
North Battleford, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
“Nice Hotel, Free Parking, But No Restaurant”
3 of 5 stars Reviewed July 26, 2011

We stayed here for 2 days when I had to pick my son up from Calgary Airport, and wanted somewhere to stay after the drive from the Battlefords to Calgary.

This hotel was very pleasant, free parking was ample. We booked a Jacuzzi Suite so it was a bit pricier @ $199 per night (with CAA discount). The suite was huge, in one room was a tv, the kitchenette, a pull out bed and flat screen tv; the other bedroom had a queen sized bed, huge bathroom with double sink, toilet, shower and tub. The toilet was placed just a bit too far away from the sink under which the toilet rolls were, so you have to reaaaaallly stretch to get the loo roll if you are sat on the throne, which is awkward unless you have arms like a gorilla.

The kitchenette area was very sparse, no plates, no cutlery, no cups, nothing. The coffee machine was ridiculously small. If you arent going to provide a restaurant at the hotel, but you do provide a kitchenette, you should certainly provide all that kind of stuff, plus a microwave so people can at least eat something other than local take away. And if they do get a takeaway, they cant eat it because there is no cutlery or plates. As for the coffee machine, it is far too small, it would be better if they provided a coffee machine that can serve at least two to three cups at a time.

The hotel does have a pool and a hot tub, which was nice and relaxing. The staff are all incredibly helpful here which makes your stay a lot more pleasant. Customer service is a dying art, but the staff here all have a degree in it! They cant do enough for you.

Although this hotel is on a main road with the LRT behind, we were not disturbed by any noise at all and had two very good nights' sleep.

The only thing about this hotel that we didnt like was no restaurant and no bar; it might be an idea if they could extend towards the car park to accommodate a kitchen, restaurant and bar area then this would be perfect. There is also no room service. You can obtain alcohol using Dial-a-Bottle, and the hotel do recommend a local takeaway restaurant called Mannies but it is very expensive and Greek orientated which might not be everyone's cup of tea. There is an A&W's within walking distance of the hotel, and a Tim Hortons. The room prices should perhaps be reduced as there are no facilities for eating and drinking at the hotel apart from vending machines, and you do, after all, pay for all the amenities available at the hotel, of which room service and a restaurant/bar are normally a given.

We would stay here again and may well be doing so in the near future when my son flies back to the UK.

Room Tip: Mention your CAA card if you have one at time of booking.
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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197 reviews from our community

Traveler rating
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    44
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
New Lenox, Illinois
Top Contributor
149 reviews 149 reviews
22 hotel reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 14, 2011

This hotel was a pleasure to stay at. The price was reasonable compared to other Calgary Hotels. The location was located on a major road. Parking was free. The room was decent and the hotel service was good. Our only complaint was there wasn't anything decent to walk to near the hotel.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 4, 2011

We stayed here in late April, and I had *extremely low* expectations. A Best Western 30 feet off Macleod Trail, I figured we could bear it for the night we had to stay there. Wow, was I wrong!

Check in was a breeze, and Dan at the desk was very pleasant and helpful. He recommended Smuggler's Cove for a place to eat, and not only did we have an awesome night at the hotel, we had an awesome meal as well! Every request was answered promptly and he went above and beyond to boot.

We booked four rooms. All were very clean and comfortable, and we all had an excellent night's rest. I was worried about traffic noise, but we were on the back side of the hotel. Then I spotted the LRT out the window and figured we were screwed either way. Nope - didn't hear a thing.

We utilized the pool in the evening, and although there were screaming kids (to be expected in a pool at a hotel, I think) the facility was clean, towels were supplied, there was a shower right there to hose the chlorine off, and there were both a separate shallow pool for smaller children and a hot tub that was clean and kept @ 104 degrees. Absolute perfection!

It's not exactly a restaurant, but breakfast was supplied in the morning, eggs, sausage, and all the other regular fixings, It was a tasty breakfast, and far more than I get at the Days Inn in Saskatoon where they give you cold cereal and coffee.

Departure was just as easy and pleasant as the check in was, and I had no troubles at all with my vehicle having been parked in their free lot overnight.

The *only* negative thing I have to say about our stay is that I couldn't pick up their wireless internet in our room, but there was a corded connection in the room that worked fine, and the internet was included in the room rate as well. Lots of other hotels are charging up to $20 a day for internet access, so this was really appreciated.

We'll never stay anywhere else in Calgary again. It's a can't-miss!!

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
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Golden, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2010

When I stay in Calgary I always stay at the Best Western MacLeod Trail.
They have very low staff turnover, and the folks at the front desk always remember me and are so pleasant, particularly Dan. I actually look forward to checking in and chatting with the staff
The room is very clean, and plugging in my laptop this evening behind the bed there is not a hint of dirt - usually a spot that is overlooked.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 21, 2010

Stayed here while attending the Calgary Motorcycle show. The rates we received we amazing and I was not expecting any frills. To my surprise, this hotel exceeded my expectations. Hotel was clean and pleasant. Staff were friendly, beds were comfortable, rooms were spacious. Pool was nice along with the hot tub. Exercise equipment was in need of repair. Only one elevator serving the hotel. Continental breakfast meet our expectations and the room were breakfast was held was clean and well supplied. Will stay here again and would recommend for travelers on business or just passing through

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 28, 2009

Compared with other hotels we stayed during our trip this one was overpriced. This hotel needs a renovation. Everything looks old and a bit run-down. The room was big but not very clean. The carpet was stained. When we entered, the room was like an oven. We had to turn on and run the AC for 30 minutes to get it to a habitable level. We made the reservation days in advance so they should have turned on the AC earlier.
The brakfast was very good and the reception staff was generally polite and helpful.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
69 reviews 69 reviews
68 hotel reviews
Reviews in 58 cities Reviews in 58 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 23, 2009

Stayed here on Canada Day '09. Knew that it would be a bit pricey as it was a holiday, but $180 for this place?? Seemed a bit ridiculous. Rooms were fantastic; clean as you can get, great beds and overall very comfortable. Nice free breakfast in the morning. I would give a differing opinion on this place had it not been holiday pricing, but for now it gets an average rating. I would however try this place again if I was in the area, depending on price....

  • Stayed July 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Calgary Centre Inn

Address: 3630 Macleod Trail S, Calgary, Alberta T2G 2P9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Alyth - Bonnybrook - Manchester , Southeast Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Calgary
#35 Business Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Calgary Centre Inn 2*
Number of rooms: 71
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Also Known As:
Best Western Plus Calgary Centre Hotel Calgary
Best Western Calgary
Calgary Best Western

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