We stayed at the Delta south hotel for 1 week whilst we had a sight seeing week of Calgary as we are moving to Calgary in the New Year to live and work here. When we arrived the check in was very easy, fast and friendly, although our room was in the Atrium building we had to check in in the Tower building but this was not a problem. We had booked a family room which we were told was on the ground floor.our room was on the ground floor. What we didnt know though is that the resturant is right out side the family sooms on the ground floor, which ment that it could be a bit noisy. It wouldnt have been so bad if the childrens beds had not been in the main room as soon as you open the room door. Our 3 year old found it hard to stay asleep, even when we had put the please be quiet sign on the door handle, it wasnt !. It would be so much better if the childrens beds were put in the seperate room away from the main door. It was also very strange that we had no windows in the room, it was very strange to have the lights on all the time during the day. There was 4 of us in the room and every day we were left 2 cups,1 tea spoon and 1 tea bag !. The bathroom was spotlessly clean, i just dont think they every dusted or checked the drawers before we moved in. My son opened one of the drawers in the main room and found a bag of apples and paper cups and plates. These were still there when we left !!. i actually hate to say anything negative about this hotel as everyone we met was so so friendly and helpful, from the reception staff to the waitressess. Marsha the receptionist who worked nights was very helpful and very friendly, she gave us loads to read and information on Calgary.
The resturant menu was very limited, as we were here for a full week after eating in the resturant for a couple of days and nights you just have to eat out. One of the evenings we sat down to eat in the resturant as the children were very tired we thought a qiuck meal then bed for them. This was not the case. Something must have been seriously amiss in the kitchen as all our starters took for ever to come, one was cold ( it was the chilli bean soup, which had been the special for 3 nights in a row ). After a long while the childrens meals came but not ours, the children had finished and were getting fed up and ours still hadnt arrived. Eventually ours arrived, one was suppose to be meat loaf but was qiute clearly not ( as my husband was a chef and knows exactly what meatloaf looks like and tastes like !) the other meal would have been delicous if it had been brought out when it was fresh and hot. The chicken was so hard and the gnocchi was stuck together to form a sticky mess. We eventually gave up and went back to the room with 2 vet tired and fed up children. My husband did complain about the meal to night reception and they took it off our overall bill, so the staff were great about it.
Each morning i had the continental breakfast and my husband went for the hot breakfast, he said as the food is served in chaffing dishes it was always luke warm and when you put it on the plates which were freezing cold then it is no longer a hot breakfast !!. My husband has stayed in the Delta Tronto Airport and he says breakfast is served from a proper hot counter and the plates are warm. On a personal taste it would have been better to stick with regular tried and tested breakfast sausages, as apposed to the glutten free spolumbo ones, which my husband says are clearly an aquired taste and texture and not for every traveller.
Overall this is a lovely friendly family hotel, i just wish the family rooms were in a different part of the hotel and were maybe styled a bit differently inside the room, the lay out was wrong for a family with a young child.
- Official Description (provided by the hotel):
- South Calgary's largest hotel, located in the Macleod Trail entertainment and business district steps away from some of Calgary's best shopping and dining experiences. Explore the best Calgary has to offer including the Calgary Zoo and Heritage Park Historical Village only a short drive from the hotel. Make a Splash on our 160' Big gusher Waterslide, take a swim in our Atrium pool, get energized in our Fitness Facility then enjoy an array of dining and beverage options in our Atrium Cafe & Skylight Lounge, Boomtown Pub & Patio or Bonaventure Lounge and Gaming Room. ... more less
- Reservation Options:
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- Also Known As:
- Delta Calgary South Hotel Calgary
- Calgary Delta