The purpose for our visit was a little family escape for six. We stayed in the "Family Suite" which was spacious, had 2 queens, one double hide-a-bed, a fridge and microwave. The hotel was beautifully decorated and the beds were very comfortable, but the hide-a-bed was quite springy. (Due for new hide-a-bed mattresses.) The first day we had to have someone in to get the fridge running. (Broken knob.) But the customer service was excellent. The weekend brunch was decent quality food with something for everyone, and priced reasonably. The water park was a lot of fun and the downstairs work out facility and additional pool and steam room were just perfect! 3 hot tubs in total! Plus, the price was right. They also gave us half price Zoo tickets which was wonderful! My only real complaint was that, with the thermostat fan turned on and to cool and the thermostat turned ALL the way down, the coolest that we managed to get it in our room at night was 19c. No opening window and very little air flow, even with the cool fan blowing 24/7. Some people may not mind this, but we felt a little claustrophobic. It felt stuffy and humid and sometimes we had to prop the door open to the hall way to get some air through. I’m a picky sleeper and like it cool and fresh at night so I went home quite unrested. The other thing we found was that there were extremely bright spot lights shining on the building and directly at our window at night and the room darkening blinds were too short and not connected properly on top. So the room was quite light at night. I finally pinned the outside drapes together to compensate for the poor blinds. Other than that, we loved the hotel and will certainly try it again, next time we’re in town.
- Official Description (provided by the hotel):
- Great Location halfways between Calgary Downtown and the YYC . Close to the CrossIron Mills, Sunridge Mall, easy access via Deerfoot Trail and TransCanada Highway. A Corporate Hotel on Weekdays and Leisure on Weekends, 8000 Sq. Ft Waterpark . Full Service Best Western Plus with upper tier service and offerings. Complimentary shuttle service for registered guests to and from YYC (Airport) as well as underground heated parking available . ... more less
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- Also Known As:
- Best Western Calgary
- Calgary Best Western