Stayed recently for one night on a business trip. I generally stay at HIs when I can due to Priority Club membership. This one was definitely not up to standard.
As an "airport hotel" it's actually a 20 minute drive away, and the shuttle took 20 minutes to arrive after I called for it, so it was not convenient after a late-arriving flight. The desk staff was friendly when I arrived, and the welcome kit of water, chips and a granola bar was a nice touch.
But it went downhill from there. The whole hotel seems to be under construction; one of the elevators was out of order and the stairs and common areas were a maze. I had booked a King room and was given a room with two doubles upon check-in, but it was late and I was tired so I didn't really care that much. But the (ancient, noisy) heating/AC was broken and the room felt like a sauna. I called the maintenance staff and they finally figured out that the thermostat was broken, and took it apart to get it working. Also, the WiFi wasn't working at all in the room, though the staff did provide a cable to connect, and I was able to connect from the lobby and common areas to WiFi the next morning. Free internet is a nice touch, so the hotel gets a point for that.
The room itself was pretty small and looked outdated and shabby, with stained carpeting and a leaky shower faucet. Terrible water pressure in the shower. And every single one of the pillows on both beds was ancient, lumpy and uncomfortable.
Breakfast was not included but the buffet and a la carte choices weren't bad. Good thing, because there's literally nothing else around here so no other choices. There was a small lounge with outdated decor on the second floor.
Overall, this was the sort of hotel that would've been perfectly fine as an "Express" or motor inn. But for over $200 a night, I expect a much higher standard.
- Official Description (provided by the hotel):
- Welcome to the fully renovated Holiday Inn Calgary Airport Hotel. This 100% n on smoking, family friendly Calgary hotel is located near beautiful downtown Calgary and close to the Calgary International Airport At Holiday Inn Calgary Airport, guests have access to the following destinations and attractions: Business: Shaw, Atco Gas, UPS, Coca company, etc. Leisure: including the Calgary Zoo, Sunridge Mall, Calgary Stampede and Barlow Trail Restaurants and entertainment facilities. Discover modern amenities and decor in our guest rooms and suites, including 32-inch LCD televisions, refrigerators, microwaves, and ergonomic chairs, just to name a few. You can also stay connected with friends, family, or the office via our complimentary high-speed Internet access throughout the hotel as well as our business centre. We also offer 2124 sq. ft. of meeting space with conference and catering services. Relax after a long day in our heated indoor pool, hot tub or workout in our fully equipped fitness room. Grab a bite at the Sunset Grill with a wide variety of dishes or unwind with one of our feature cocktails in the Twelve Fifty Lounge. Other features include a complimentary shuttle, plenty of free parking during your stay, in house guest laundry facility and Priority Club points or Air Miles. Find what you re looking for and so much more at the brilliant Holiday Inn Calgary Airport. Relax, It's Holiday Inn. ... more less
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- Also Known As:
- Holiday Inn Calgary Airport Hotel Calgary
- Calgary Holiday Inn