I know this is supposed to be a hotel review, not a restaurant one but the restaurant was so terrible it is hard not to pass judgement. After all I did order room service and as someone mentioned below, breakfast was part of my package as well.
Let me just start by saying the hotel staff were friendly, the management seemed excellent for the few dealings I had with them. They helped with some large deliveries of material for a seminar we were having. The gym is the best gym I've seen in a hotel. Large rooms were clean and comfortable. Overall I was very pleased with the hotel.
Now for that restaurant. It's a Ric's Grill and it is by far the worst restaurant I think I've been in. I had four breakfasts there and they were all horrible. Cold food, poorly presented, tasted awful, service was poor. It's like they had no idea what they were doing. I had lunch there once and it was just as bad. The buffet looked ridiculous so I ordered some salmon off the menu and it was bland and overcooked. Through out my stay I kept going back ordering something different hoping it would get better but it never did. I've never reviewed a place so poorly before but this place needs some major work and maybe this review can get them going in the right direction.
So the hotel is great as long as you treat it as not having a restaurant. I would give the hotel four stars on its own but I can't do that officially because of the restaurant.
- Official Description (provided by the hotel):
- Our hotel, conveniently located to both downtown and the airport, offers plenty of meeting and banquet room space, perfect for your next event. ... more less
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- Also Known As:
- 4 Points By Sheraton Calgary Airport
- Four Points By Sheraton Calgary Airport Hotel Calgary