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“Westin Rocks” 5 of 5 stars
Review of The Westin Calgary

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The Westin Calgary
4.0 of 5 Hotel   |   320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada   |  
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Breakfast for 2 Included
Ranked #25 of 100 Hotels in Calgary
Reno, Nevada
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Westin Rocks”
5 of 5 stars Reviewed yesterday NEW

Stayed at the Westin on 4th Ave SW - great location with walking distance to restaurants and heart of the city. Room was fantastic as was all interactions with service staff. Ate breakfast at The Essence - expensive but healthy options and very generous portions. We will be back and Westin franchise will be one of our top choices when we travel. Recommend this hotel for a great price, great location and wonderful hotel.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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867 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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English first
Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 days ago NEW

We stay in many, many hotels throughout the year and I am never sure on how to write a good review, yet I constantly use Trip Advisor as a resource when planning our stays at hotels and resorts. This is my first review of 2015 (and only my second review ever) so here goes.

My husband and I needed a hotel for one night in Calgary and we were so impressed with the way our check in went and even more impressed with our room. First off, the woman at reception was warm and friendly and when we asked if an upgrade for purchase was available she found a room on a higher floor (with a gorgeous view of downtown Calgary) at no extra charge as they were not at capacity that particular evening. Wow.

Our room was beautiful and comfortable with nice smelling shower gel, shampoo, conditioner and body lotion. One of the nice touches was that our window could open and we were able to allow in some fresh (although frigid) air. It was January, after all.

Another nice touch was actual glassware in the room. I appreciate having access to wine glasses and water glasses instead of paper and plastic. Wine doesn't taste that great out of a paper cup, am I right?

There was also a coffee maker in the room with tea, coffee and decaf available free of charge and the best part was there were to-go cups so that we were able to take our hot beverage with us.

A decent sized flat screen tv was in the room as well as the usual amenities like an iron, ironing board and a bonus bathrobe to use.

The bathroom had a stand up shower - no tub, but we wouldn't have had time for a soak this trip. The Westin also provided an ACTUAL hair dryer. Not that whiny little thing attached to the wall that most hotels offer, but a real hair dryer. Small things make a big difference.

Our bed was absolutely the best part of the trip. It was a dream. Crisp white linens and the bed felt like we were sleeping on a cloud. We felt so refreshed in the morning.

A few other positives about this hotel that I should mention is that it is located in the heart of downtown Calgary - walking distance to shopping and dining. There is a Starbucks in the lobby (if you are into that kind of thing) and they have a beautiful and modern Keg Restaurant in the lobby, so there is no need to even leave the hotel if you have done enough travelling that day.

A great stay. We were impressed.

Thank you Westin Calgary.

Room Tip: It's such a nice hotel, but if you need to have an especially quiet room, perhaps ask to be away...
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What can I say! The Westin is always my all time favourite hotel to stay. I don't think people see or appreciate the subtle things they've invested in their hotels/rooms. Such as sound proofing and making sure their bathroom doors or closets don't slam shut. I appreciate it westin!!! I also appreciate those amazing beds!!! Thank you always for such a lovely stay! Although I wish your prices were slightly more reasonable (I got this stay on a cyber sale yay!) . The downtown calgary location is clean, QUIET, great for location and has a Starbucks located in its lobby. Would highly recommend this hotel!

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
51 reviews 51 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We got a good deal on The Westin through Expedia. To start, parking was cheaper than many of the other DT Calgary hotels we have stayed at so that was a pleasant surprise. Check-in was easy, staff was nice and the room was fantastic. They've been redone and were roomy with a huge glass shower in the bathroom (which is so great, because who takes a bath at a hotel anyway?) and a roomy closet/dressing area. Location was really good with Eau Claire and many bars and rest's within easy walking distance. Definitely recommend this hotel.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a nice treat to stay at the Westin for an event I was attending while in Calgary. The hotel is in a prime location, making it easy to access the airport, restaurants, shopping etc. The staff as you arrive were very friendly, helpful as they received a package for me and had it waiting, as well as they had some great suggestions for restaurants.

The room was what you come to expect from a Westin, comfy bed and nice bathroom. The electrical sockets in my bathroom weren't working and there were a few burnt out light bulbs, but for the most part those were small problems.

For those needing their caffeine, there is a starbucks in the lobby. The other great feature is the hotel is attached to the Keg, so when it is FREEZING in January in Calgary, it is nice to be able to get a quality dinner without having to step outside of your hotel.

Overall great stay and I would recommend this location and stay here again.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, 5 days ago
Dear ashgToronto,

Thank you for taking the time to post your comments on TripAdvisor. I am happy to hear you had an overall great stay and that our associates were friendly and helpful.

We appreciate your review and hope to see you again.

Be well

Didier Luneau
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
244 reviews 244 reviews
32 hotel reviews
Reviews in 89 cities Reviews in 89 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 1 week ago

Without going into a lot of detail, I sent an email to management twice and received not a single response of any sort. Obviously they had no intentions of even correcting the issue when they aren't even courteous enough to respond.

Stayed February 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, 5 days ago
Dear Richard B,

Thank you for taking the time to post your comment on TripAdvisor.

I apologize that we have not responded to your inquiries. May I please request that you contact Toby Scott-long, Director of Rooms at toby.scott-long@westin.com or at 403.508.5245.

Be well

Didier Luneau
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

had a very nice and comfortable stay at this hotel in July 2014. Bow riverside is around 200m walk from the hotel. the hotel is located at walking distance from the mall and Calgary tower. you may enjoy a evening stroll at 8th Avenue. choose a room with view of Bow river.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Calgary

Address: 320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Calgary
#18 Business Hotel in Calgary
#19 Romantic Hotel in Calgary
#23 Family Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Calgary 4*
Number of rooms: 525
Official Description (provided by the hotel):
Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more   less 
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Also Known As:
The Westin Calgary Hotel Calgary
Westin Calgary
Calgary Westin

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