We checked in here early in the morning after having a terrible stay at a hotel down the street.
We called the reservations department booked a room and were told we could check in right away. We asked for the upgraded corner suite with a balcony. The agent was very nice and helpful. We went to the hotel about half an hour later to check in.
We were greeted by the valet who was friendly. I went to the counter and explained I just booked a room and was told we could check in right away. The girl said "well I'll
Check and see if there is anything available". I told her that I just got off the phone and was told there was. She said "well, I'll check" she seemed a bit snotty and argumentative. She could not find my reservation and had to have her manager come look. Neither of them could find it so they decided to start a new reservation. This was a bit of a pain at 7am and I'm still hoping I don't get charged for the missing reservation.
We got to the room and the key didnt work. I went back to the desk and she gave us a different room number. I wondered if she bad given us keys to an occupied room? When we got to our room we realized we were not in a corner suite. We were too tired to deal with it so we took the room we got.
The room and bathroom was a little small but clean an upgraded. No bathtub which was a dissapointment but had a big tiled shower.
The king bed was comfortable and even though we were facing the street, we did not hear any noise.
We checked out the pool which was enclosed on the top floor. Changrooms were down stairs and a little scary to go in alone. The fitness centre was new and clean. There was no hot tub which was a let down. The pool was grimy looking but went for a quick swim.
There are two restaurants in the hotel and Starbucks. There were also a few places to eat on the same block which was convenient.
There was complementary earplugs, coffee, tea, water bottles in the room which was nice.
All in all a good stay. Nothing amazing. But would come Back here Again.
- Also Known As:
- The Westin Calgary Hotel Calgary
- The Westin Calgary Hotel
- Westin Calgary
- Calgary Westin
- Official Description (provided by the hotel):
- Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more less
- Reservation Options:
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