I have stayed at the Westin numerous times when in Calgary for business and social activites. I'm writing a review now because of renovations to the hotel and good customer service every time I attend. The hotel is downtown in a good area with access to downtown activities and easy access to get to other areas of the city. My interaction with Stacey at the front desk was very pleasant and she made me feel at ease and personalized my experience. I asked for a room in a quiet area as I am a light sleeper and was given just that, a deluxe room on the 17th floor with a king bed which was nicely decorated and very quiet at night. I faced north where there was construction going on across the street which I was nervous about ; but that stopped at 5:00 PM. at night. Ear plugs were also provided. I had a nap in the late afternoon, used them and didn't have a problem falling asleep.
In room dining is always very good. I had a steak sandwich and would recommend the lava cake-very good!
Small complaint about the cleanliness in the bathroom, hair from a previous guest in the track of the shower door-yuck. Other areas of the room very clean.
Underground parking is $28 a night for self park-Ouch. This is Calgary however and it has been said to have some of the highest parking rates in North America. It is nice however to attend to a warm vehicle with no snow on it or defrosting windows.
This hotel is always consistent in customer service and cleanliness. Would stay again as my experiences have always been positive.
- Also Known As:
- The Westin Calgary Hotel Calgary
- The Westin Calgary Hotel
- Westin Calgary
- Calgary Westin
- Official Description (provided by the hotel):
- Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more less
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