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“Very good hotel service” 4 of 5 stars
Review of The Westin Calgary

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The Westin Calgary
4.0 of 5 Hotel   |   320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada   |  
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Breakfast for 2 Included
Ranked #23 of 98 Hotels in Calgary
OTTAWA
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Very good hotel service”
4 of 5 stars Reviewed November 12, 2012

Stayed for business for a few days. Excellent hotel for customer service. NIcely decorated, clean rooms. Customer service was outstanding. Only reason I did not rate excellent was because I asked for a quiet room in a quiet location only to find that I was in a room under the hospitality room for some convention so there was a lot of noise.
Great location - walking distance to everything.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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852 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2012

I just checked out of the Westin Calgary and wanted to share my great experience with others. The hotel is in a great location, the room was very comfortable, and the staffs were wonderful! Valerie, the front desk person was very courteous, knowledgable, and she went out of her way to make sure that my stay was pleasant. I travel frequently for work and pleasure and definitely rank this stay very high on my list! PH, Az

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

The Westin Calgary is in a very good location. There is a great Steakhouse restaurant and pub (The Keg) on the ground floor, as well as a Starbuck's. The hotel con nets to the Calgary "Walkway" so it is east to get around even during the cold weather. Staff were very friendly and the room was comfortable and roomy.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Canada
Top Contributor
60 reviews 60 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 10, 2012

Stayed here for one night and it was very good. Clean newly renovated room. Very quiet and comfortable. Service was good and valet was awesome (it was -21 outside). Checkout was great as they just email you bill to you so no need to line up here.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 7, 2012

Excellent location, minutes to restaurant and shopping. Ceili's has a beautiful pub directly across the street, Staff is pleasant, Starbucks is in the building.

Rooms are bright and immaculately clean but small. Heavenly bed was wonderful, lovely linens and beautiful bathroom. Free phone calls in North America and excellent wifi.

Room somehow never seemed to get as warm as I would have liked.

Congested reception and not enough staff so potentially long wait just to ask a question.

Room Tip: Put your do not disturb on the door if you want to sleep in. They will knock early to pick up your...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 5, 2012

I am a Calgarian but some friends and myself decided to have a "staycation" and stay one night in downtown Calgary. The location was great! Very easy to get to, close to the river, and close to many restaurants. Right in the bottom of the hotel is a starbucks, which is very convinent. And right across the street is a Tim Hortons! The hotel itself was very nice. There are tons of doormen right at the entrance making it feel quite secure. On the inside the hotel feels quite classy, and modern. There are plenty of elevators so the wait time is short and you do require a room key to be able to access your floor which is another positive for safety. The rooms feel very nice and spacious. We had a nice city view from our room. The bathrooms are very clean and there were plenty of fresh towels. The best part of this hotel was just how quiet it was! We never heard a single sound all night and never even saw another guest on our floor the whole time! This hotel would be best suited for friends, and people staying without children. I would definitely recommend this hotel to anyone staying in Calgary!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, November 12, 2012
Dear Carly J,

Thank you for your taking the time to post on Tripadvisor!

I appreciate all of your comments about the hotel and our great location. Thank you for the recommendation and we look forward to welcoming you again soon!

Be well

Dider Luneau, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, England, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2012

Very nice hotel, central to downtown shops with covered walkways giving immediate access to the +15 area and all downtown shopping. Rooms very clean with all necessary facilities. Breakfast pretty good with buffet and al a carte selection. Bar very pleasant with quite lovely waitresses. Being central Calgary it was a bit expensive but overall I enjoyed my brief stay. Be wary of Alberta at this time of the year (very late Oct). They had had their first snow, temperature was about -3C but dry. Clouds were heavy with snow which made visibility for driving poor and it was only safe to drive on the main roads. However, Banff is near for skiing.

Room Tip: Ask not to stay in rooms that the windows are back to back with other rooms. Not very attractive loo...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Calgary

Address: 320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Calgary
#18 Business Hotel in Calgary
#20 Romantic Hotel in Calgary
#21 Family Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Calgary 4*
Number of rooms: 525
Official Description (provided by the hotel):
Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more   less 
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Also Known As:
The Westin Calgary Hotel Calgary
Westin Calgary
Calgary Westin

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