Stayed at the hotel while visiting family in the Calgary area. The rooms are small but well appointed with the sort of things I like: excellent bathrooms, free bottled water, free DVD "rentals" and an overall clean, modern look. Staff is excellent. Asked for a different type of pillow and the lady at the desk got on it immediately. When I arrived in my room the pillow was there. Bed was a little firmer than I'd like but otherwise an all around good stay. And they continued to be helpful even after I left. I left a personal article in the room, called to say I had left it and they held it for me until I came in later that afternoon. No muss, no fuss. Side note the Pacini restaurant attached to the hotel is also excellent. Will stay again for sure.