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“Really good experience” 5 of 5 stars
Review of Holiday Inn Calgary - Macleod Trail South

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Holiday Inn Calgary - Macleod Trail South
3.0 of 5 Hotel   |   4206 Macleod Trail, Calgary, Alberta T2G 2R7, Canada (Alyth - Bonnybrook - Manchester)   |  
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Ranked #55 of 106 Hotels in Calgary
Vancouver, B.C.
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Really good experience”
5 of 5 stars Reviewed July 22, 2014

My husband, daughter and I stayed here for 2 weeks during a very busy season - Spruce Meadows competition and the Calgary Stampede were both on - and found it a very pleasant experience. I appreciate the attention this hotel chain pays to creature comforts - excellent beds, pillows, good a/c, black-out drapes, mini fridge and microwave in the rooms and esthetically attractive rooms. The hotel laundry and reasonably equipped gym worked well for us and while we didn't use the indoor pool, plenty of others did and the water slide looked awesome! Breakfast is the only meal available and included in the rate and it was fine - hot and cold items, with decent variety. Our one complaint is that only disposable (styrofoam) plates/cups and plastic cutlery are used! How the hotel chain can justify such huge amounts of daily waste going into landfills when they could use washable crockery and hire a dishwasher for this single meal is quite a surprise. Hopefully they will soon change this policy across the board!
The location is convenient and although adjacent to McLeod Trail, not too noisy. There are plenty of restaurants within an easy walking distance and Fish Creek Park is a short drive away. We really appreciated the helpful staff who were always courteous and did everything they could to answer our questions and make our stay a good one. Thank you!

Room Tip: A queen suite is wonderful if there are more than 2 of you and you want room to spread out in. They...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 23, 2014
Thank you for taking the time to share this great review, we would love to take credit but the Hotel in question is the Holiday Inn Express Calgary South.

I will pass along your comments and thank you for being a Holiday Inn customer.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

I would highly recommend the Holiday Inn for any function you're having. I recently had my wedding held at the hotel on July 19,2014. We had roughly about 100 guest including kids and the staff and service was amazing. They paid very close attention to our guests allergies and made sure everyone was taken care of. From the amazing food, great service, there couldn't have been anything better. The attention to detail was amazing and on point!

We also had a room for the night. Super clean, quiet, beds were amazing. One of the best hotel sleeps I have ever had.

Matt Barciak, Catering Sales Manager, helped in every detail of our wedding and went above and beyond to make the wedding of my dreams. It would have not been possible without his amazing planning and his love for what he does. He truly shines and is so talented. I have never seen anyone plan and pay such close attention to the smallest detail to make sure everything was perfect. He made sure everything ran smooth and on time with zero issues.

The whole staff made sure we were taken care of since day one. I can not thank everyone enough at the Holiday Inn-Macleod Trail for making my day one to remember as one of the best. You all went above anything we could ever ask for. I will always be thankful for all the hard work and the attention to detail. Cannot thank you enough.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 23, 2014
Thank you, what an incredible review, I will certainly share it with our entire team. We were honored to be the host hotel for your very special day and I know personally that our entire team had a great time catering your Wedding.

Thank you again so very much for taking the time to share and write your review, we thank you very much for your business.

Sincerely,
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Red Deer
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 19, 2014

Stayed at the HI a week after the stampede to attend a wedding.
The first impression when we walked in was , Oooh nice, nice smell , nice modern decore, but as soon you pass the lobby into the hallways things change.

We got the key to our room, and it is nice clean but small especially the bathroom/ sink area.
We were kind of disappointed that there was No breakfast included, at all the other HI we stayed in it was included.
Continental breakfast is $8.95 , better off going to Mac Donald's a block to the north or A&W across the street.

Friends of ours stayed at the DaysInn 2 or 3 blocks north, room rates were cheaper and breakfast included .

In the past we stayed at Holiday inn before and we all really liked them , that's why we thought can't go wrong here.

But it was a bit of a disappointment.

In summary, overpriced for what you get, and no breakfast included, a bottle of Montclaire water is $3.50

Room Tip: Shop around in the neighbourhood for better hotel room prices.
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 21, 2014
Thank you very much for your comments. Holiday Inn Hotels do not provide free continental breakfasts, as we are a full service Hotel, meaning we have a restaurant on site that is open for breakfast lunch and dinner, we also provide a lounge, properties such as the Holiday Inn Express do offer a breakfast bar in the mornings but do not provide the full services of the above mentioned services. We thank you very much for your business and hope you decide to stay with us again in the near future.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta, Canada
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 19, 2014

we had to be in Calgary for a wedding and I noticed that the venue was not too far from MacLeod Trail. When researching places to stay, I decided to book the Holiday Inn, as we've stayed at HI's before and always like them.
The check in was a breeze and the receptionist was very friendly.

The room was good, although ,a bit boring maybe, nothing special. I was actually surprised there was no fridge or microwave in the room. We were also provided with 3 towels, no face cloths or hand towels.

The biggest disappointment was the fact that breakfast is not included, not even a continental breakfast. I mean, we paid $145 (including tax) for just a room without any extra's?

I won't say I will never stay at an HI again, but next time if we need a hotel in this area of the city, I'll choose another one.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 21, 2014
Thank you very much for your comments. Holiday Inn Hotels do not provide free continental breakfasts in the room rate as we are considered a full service Hotel with a restaurant on site that offers extra services such as lunch, dinner and a full service lounge.
Holiday Inn Express Hotels offer this added amenity in the room rate but are considered limited service as they do not offer a Restaurant on site.
We have many great room rate packages that are available and you can easily book one that includes breakfast. We thank you for your business and hope you decide to return and stay with us again in the future.

Sincerely
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Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 19, 2014

Despite being told this was a pet friendly hotel upon phone booking upon arrival we find out that the pet ( an old deaf 4 lb dog) could not be left unattended in the room except when we were out dining. That would mean we would have to leave our dog in a hot car during our trip to the zoo etc or we could stay in the dismal hotel room with the dog for the next 3 days? Their solution was we could put out the do not disturb sign and forgo housekeeping. Great, I get to pay extra for an old , tired looking room and get no cleaning, towels ? for three days ? I'll be looking for other accommodation.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 21, 2014
Thank you for your comments. For the courtesy of our many guests we allow the option of pet friendly rooms, that being said we must ensure all policies are covered when permitting rooms with Pets. We unfortunately receive complaints from guests with regards to pets barking and we have on many occasions taken the pet for a walk and even hosted with us at the front desk until owners returned. This is a policy we seem very fair for the comfort of all of our guests.
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Alyth, Scotland, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is one stop down from the Calgary stampede, 5 mins away on the c train.
the hotel room was large and had very comfortable bed, bath/shower, coffee machine, ironing etc.
The restaurant provided good value tasty meal, we arrived at airport, travelled on public bus transport to centre of town taking about 40 mins, then c train to hotel, another 15- 20 mins, great value and easy to do, if in doubt ask a Canadian, in our 2 week stay we always found them so happy and helpful where ever we travelled

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 21, 2014
Thank you for the wonderful comments and 5 Star review.

We were very pleased to read you enjoyed your visit with us, and we look forward to your future visit with us.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Froid, Mt
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 15, 2014

Was in Calgary for the Stampede and this motel is one of the closest to the Stampede Grounds with the Rapid Transit depot right in the motel parking lot.
Everything about the motel was great except for the price, but then again, it was Stampede Week.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 18, 2014
Thank you for the great review, we were glad to read that you enjoyed your stay and our great location to the Stampede Grounds and even downtown.

Hope you had a nice holiday, we look forward to seeing you again soon.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Calgary - Macleod Trail South

Address: 4206 Macleod Trail, Calgary, Alberta T2G 2R7, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Alyth - Bonnybrook - Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Calgary - Macleod Trail South 3*
Number of rooms: 151
Official Description (provided by the hotel):
Welcome to a Calgary Hotel that Offers Comfort and Convenience Take a video tour of this hotel! The Holiday Inn Calgary Macleod Trail South is ideally located close to Calgary's vibrant downtown core with easy access to Calgary attractions and businesses - as well as the Calgary International Airport (YYC). We provide the ideal address while traveling on business with easy and close access to the downtown core, leave your car with us, we are adjacent to the Calgary Public Transit system giving you easy access to the Downtown Core, Calgary Zoo, Princess Island Park, Glenbow Museum and make sure you visit the cities largest mall; Chinook Centre plus many more attractions. Stay connected anywhere with free wireless/wired Internet access in guest rooms and wireless Internet in the public areas, meeting rooms and restaurant. If you wish to relax at the hotel please visit South 42 Restaurant & Lounge a great place to enjoy a delicious breakfast, luncheon meeting or a quiet dinner for two. Our lounge offers a comfortable atmosphere to relax at the end of a hectic day. When it's time to relax at this Calgary Hotel enjoy the heated indoor pool, 24 hour fitness center and business center. We are also proud to be pet friendly. Holiday Inn Calgary Macleod Trail South is the place to stay and play! ... more   less 
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Also Known As:
Holiday Inn Calgary-Macleod Trail South Hotel Calgary
Calgary Holiday Inn

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