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Holiday Inn Calgary - Macleod Trail South
3.0 of 5 Hotel   |   4206 Macleod Trail, Calgary, Alberta T2G 2R7, Canada (Alyth - Bonnybrook - Manchester)   |  
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Ranked #59 of 102 Hotels in Calgary
Phoenix, AZ
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
“Just OK”
3 of 5 stars Reviewed July 13, 2014

Stayed here during the recent Calgary Stampede. Liked the location for its ease of getting rapid transit to the Stampede. The hotel feels old. The layout is tri-level without elevators. Very inconvenient for handling luggage. The rooms were clean and the parking was good. The desk staff was very helpful. The restaurant served good food but had one upset with a waiter who did not offer water and insisted that they don't do that without our asking. Then next time we ate there, with a different waiter, there was water immediately on the table.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, July 14, 2014
Thank you very much for your comments and for staying with us during the Calgary Stampede. We apologize for the layout of the Hotel, as mentioned we are built on a hill and although we do not have an elevator at the Lobby entrance we do have elevators in the center of the Hotel, we also have 4 entrances around the perimeter of the Hotel allowing for easier access, Our staff should have offered luggage assistance, if we failed to make such an offer then we apologize for this missed service opportunity.
Our procedure for the restaurant is to offer water when visiting your table, we will certainly follow up with all staff members and remind them as well of this important service expectation.

Thank you from us all and we hope you decide to visit us again in the near future.

Sincerely,
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233 reviews from our community

Traveler rating
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    72
    20
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Spanish first
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English first
Seattle, Washington
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 24, 2014

This was my second stay in many years. Very handy to my client about ten minutes away.

This tri-level arrangement can be inconvenient if you have lot's of luggage or cannot navigate easily stairs but not a problem for me. Because I was consulting to a nearby client they agreed to use the client rate which I thought was gracious.

Comfortable bed, big pillow choices. Even near the entry it was not noisy, on what is a busy street most of the day, Macleod Trail.

There is an in hotel restaurant/pub that serves a passable not fancy fair, but I was never disappointed. The staff was always friendly and offered a kind assist as needed.

Bathroom was always clean, shower worked and produced hot water in seconds, all the basics you need. If you need more, as another comment said, the Chinook shopping center is ten minutes at most down the road.

My only disappointment was that in the room there was no desk to sit to do after hours work. There was a table with two chairs, too low for the table, so I sat on at least one more pillow in the double queen room and I was mostly at the right height to type. Internet access was ok, wireless and wired connections always worked. Thanks.

I agree with another reviewer's comments "Good return for the money".

I would come back again, now that I know how to get here from the airport.

Room Tip: Third floor rooms toward the back seem quieter than the front side.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, June 25, 2014
Thank you for your great review, you touched on so many key points of service that we offer, so glad you enjoyed your visit with us.

We apologize for the table and chairs in our rooms, we have many that provide the office desk and desk chair and then many rooms that offer the round table with 2 lounge chairs.

Our location is excellent especially considering how close we are to everything and at a great rate, we also offer many packages if interested,

Thank you for your business and we hope to see you again real soon.
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Calgary, Canada
1 review
4 of 5 stars Reviewed June 23, 2014

Great service from staff, friendly, good restaurant and swimming pool option, great for family vacation, new wedding favourite for young professionals, travelling close to highway location and downtown Calgary - m.abdi

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, June 25, 2014
Thank you for your great review, we have a great location and as you had mentioned we host and cater numerous weddings at our Hotel, we have 5000 square feet of meeting and social space, full Catering services and a great Chef on our team. Close to downtown and Calgary's largest Mall only 5 minutes away and located beside transit, so you can stay and then park for free and travel to downtown and or the mall, zoo, etc.
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Toronto, Canada
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 17, 2014

The staff is super friendly and helpful. The rooms are always clean. There are plenty of places to eat in the area. The hotel is located 5 minutes from the Chinook Mall by bus. The bus runs outside of the hotel, very convenient. Great bang for your buck!

  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, June 20, 2014
Thank you very much for the great comments.

We were very pleased to read that you love our Hotel. We have a great location, 5 minutes to Calgary's Largest Mall, 5 minutes to Downtown Calgary, close to many restaurants and the transit is right beside us.

Thank you for your business, we hope to see you again real soon.

Sincerely,
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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2014

Great service, reasonable restaurant on location, good parking and access to main road, clean and comfortable rooms. Room access is not always easy from elevator. Ask at desk how far you need to go. Good return for the money.

Room Tip: The hotel has no easy access via elevator to some of the room, which means carrying suitcases up/dow...
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, June 17, 2014
Thank you very much for your great comments.

Every employee is always happy and willing to offer luggage assistance, please ask at the front desk if for some reason we fail to offer and we will be more than happy to help you.

Your business is very much appreciated and we look forward to seeing you soon.

Sincerely,
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Saskatoon
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 13, 2014

I'd say this location is a bit below the standards I've come to expect from holiday inn's. You can tell that it's an older hotel because of the terrible layouts in the rooms. The bathroom set up was small and inefficient. There is no where to put towels and the ironing board is hanging in the shower area. We booked 2 queen bed room and ended up with double beds which made for a tight sleep. The reservation was for 4 people yet there were only 3 towels given each day. Otherwise it was clean and all you need for a room. The lobby has had some reno's so that was nice and service was great. Although I prefer a breakfast included, it's nice to at least have a restaurant attached to hotel.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, June 16, 2014
Thank you very much for taking the time to share your review. We apologize if you found the layout not to your expectations. Although we are not able to reconfigure the rooms we make every attempt to ensure the quality and cleanliness is 100% to all of our guests satisfaction.
Our bathrooms are small and designed so the washroom area is separate from the sink therefore this does limit the space. I apologize the room type provided was not as requested and will certainly follow up with Central Reservations.

Your business is appreciated and we are hopeful that you will consider us again in the future.

Sincerely,
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Brampton, Canada
Top Contributor
128 reviews 128 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 8, 2014

Stayed here for business. First time. Generally, I enjoyed my stay. It was winter when I stayed and I am used to quite a lot more thorough snow removal and de-icing, but I have come to learn that what I encountered was "normal" for Calgary so they won't lose marks for this. Sometimes one can have somewhat unrealistic expectations or can be unfamiliar with local practices, as I was in this case.

One pleasant surprise was their restaurant. The food was very good and quite reasonably priced.

I did enjoy my stay though and will be staying there again for my next trip due to the convenience.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this review, June 10, 2014
Thank you very much for your review, and to think I am now thinking of winter based on your comments, you must visit us in the summer for business.

Your comments are appreciated and we are pleased to read that you would stay with us again, we look forward to your arrival and thank you for your business.

Sincerely,
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Additional Information about Holiday Inn Calgary - Macleod Trail South

Address: 4206 Macleod Trail, Calgary, Alberta T2G 2R7, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Alyth - Bonnybrook - Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 102 Hotels in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Calgary - Macleod Trail South 3*
Number of rooms: 151
Official Description (provided by the hotel):
Welcome to a Calgary Hotel that Offers Comfort and Convenience Take a video tour of this hotel! The Holiday Inn Calgary Macleod Trail South is ideally located close to Calgary's vibrant downtown core with easy access to Calgary attractions and businesses - as well as the Calgary International Airport (YYC). We provide the ideal address while traveling on business with easy and close access to the downtown core, leave your car with us, we are adjacent to the Calgary Public Transit system giving you easy access to the Downtown Core, Calgary Zoo, Princess Island Park, Glenbow Museum and make sure you visit the cities largest mall; Chinook Centre plus many more attractions. Stay connected anywhere with free wireless/wired Internet access in guest rooms and wireless Internet in the public areas, meeting rooms and restaurant. If you wish to relax at the hotel please visit South 42 Restaurant & Lounge a great place to enjoy a delicious breakfast, luncheon meeting or a quiet dinner for two. Our lounge offers a comfortable atmosphere to relax at the end of a hectic day. When it's time to relax at this Calgary Hotel enjoy the heated indoor pool, 24 hour fitness center and business center. We are also proud to be pet friendly. Holiday Inn Calgary Macleod Trail South is the place to stay and play! ... more   less 
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Also Known As:
Holiday Inn Calgary-Macleod Trail South Hotel Calgary
Calgary Holiday Inn

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