Stayed 3 days and found the room nice and the restaurant good (both food and service). I think the front desk was under staffed during my stay; I called from the taxi to verify the hotel because it was booked by our corporate travel department, and the taxi driver told me there we two Holiday Inns on Macleod Trail. I was on hold for over 5 minutes, and actually arrived at the front desk before my call was answered! (luckily, I was at the right place!)
Smack dab in the middle of a three-week Canadian trip, I had 3 bags plus carry-ons. I was supprised to learn that there was no elevator from the lobby to my room!?!!?! After walking down the hallway, and returning to the lobby to ask, I was told that it was only 8 steps up to the second floor...And no one from the hotel offered to help me with the bags! It took my 3 trips up and down to get my bags up to the floor. At check out, same story. Elevator to almost street level and carry bags down "8" stairs to street level.
Another suprise was the phone call from the front desk waking me up at 10:30pm asking me to pay for the dinner that I had charged to my room several hours earlier! I basically hung up on the staff member, telling him that I would take care of it in the morning. When I went to the lobby the next day, I was told that there was no problem with my credit card deposit and I didn't have to take care of the bill until checkout (duh!!!!)
I took a point off for each of these problems, but overall the stay was enjoyable. (especially if you don't have a lot of baggage, or if the hotel hires more bellboys!)
- Official Description (provided by the hotel):
- Welcome to a Calgary Hotel that Offers Comfort and Convenience Take a video tour of this hotel! The Holiday Inn Calgary Macleod Trail South is ideally located close to Calgary's vibrant downtown core with easy access to Calgary attractions and businesses - as well as the Calgary International Airport (YYC). We provide the ideal address while traveling on business with easy and close access to the downtown core, leave your car with us, we are adjacent to the Calgary Public Transit system giving you easy access to the Downtown Core, Calgary Zoo, Princess Island Park, Glenbow Museum and make sure you visit the cities largest mall; Chinook Centre plus many more attractions. Stay connected anywhere with free wireless/wired Internet access in guest rooms and wireless Internet in the public areas, meeting rooms and restaurant. If you wish to relax at the hotel please visit South 42 Restaurant & Lounge a great place to enjoy a delicious breakfast, luncheon meeting or a quiet dinner for two. Our lounge offers a comfortable atmosphere to relax at the end of a hectic day. When it's time to relax at this Calgary Hotel enjoy the heated indoor pool, 24 hour fitness center and business center. We are also proud to be pet friendly. Holiday Inn Calgary Macleod Trail South is the place to stay and play! ... more less
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- Also Known As:
- Holiday Inn Calgary-Macleod Trail South Hotel Calgary
- Calgary Holiday Inn