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“Beautiful, well-equipped hostel” 5 of 5 stars
Review of HI Lake Louise Alpine Centre

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HI Lake Louise Alpine Centre
203 Village Rd, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada   |  
Hotel amenities
Certificate of Excellence 2014
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Beautiful, well-equipped hostel”
5 of 5 stars Reviewed December 5, 2007

HI Lake Louise is a pleasure to arrive in. It looks like a log cabin outside and feels that way inside too.

The common room is a large loft with comfy couches, a pool table and tables near outlets for laptop users--free wireless is included. The room we got was a private dorm for 3 people, and it was amazing! One of us was on a mezzanine level accessed by a ladder' it was like a different apartment up there, double bed and all!

We had a bathroom which was shared with the room next door and the shower rooms were spotlessly clean and plentiful--no waiting and loads of space for clothes and washbags.

The kitchen was massive, lots of benches and tables and lots of cooking stations with hobs, ovens, plenty of coking equipment. Activities are great too! I can't say enough good things about it--best hostel I ever stayed in.

Only small downside was the scatty girl at the front desk who boked us in for the wrong date and then charged the credit card we used to hold it although we requested to pay cash. She also quoted us the wrong price for the room. Manageress was very nice about it, responded to our email immediately and refunded the difference.

STAY HERE! You'll realy like it!

  • Stayed November 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
NY
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2007

Upon arrival the staff were not prepared for us. Rooms were jumbled up with half our group finding their allocated rooms occupied, electronic keys didn’t work (ongoing issue) and it was 12 midnight. This large group booking (nearly 20) had been planned and confirmed for several months.

We had 60 year olds expected to climb high loft ladders to get to their bunks but the hostel did eventually accommodate a change of room for 5 of our group 2 days into our 4 day stay, although the rooms were clean and comfortable and it was also an attractive, well appointed accommodation, in a beautiful setting.

There were however, several food thefts from the main kitchen. When reported there was total disinterest by the staff, as well as denial that any thefts occur at this hostel, in fact there was also defensive behaviour by one member of staff and a point blank refusal to even put up a sign to warn other residents that theft was occurring or a sign threatening prosecution of the thief when caught (as in other hostels). The staff recommendation was to store our food in our rooms which was against hostel rules due to risk of bear attack and would not deal with cold storage.

I have not yet received the promised communication from the manageress either - I guess you get what you pay for!

  • Liked — The setting
  • Disliked — Some members of staff
  • Stayed August 2007
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 8, 2007

I was very worried about staying in a hostel but everywhere else in Lake Louise was just too expensive. Check in was quick and hassle free and our room was fine. Small and bare but clean and comfortable. My son had a double bed on a balcony reached by a steep ladder, giving him privacy and his own space. I had a double bed in the bottom bunk and my daughter was above. One cupboard and some pegs completed the room. The toilet and basin were next door and shared with another room. Showers were down the hall and always clean.
The kitchen facilities are great but with the on site restaurant you may not wish to cook. It was very busy but worth the wait.
I would encorage anyone to try this hostel out. You'll be pleasantly surprised.

  • Liked — Fantastic value in a wonderful location
  • Disliked — No ventilation in bedrooms. Bring a fan.
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Sydney
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 29, 2007

We stayed here with friends for a week at the snow and it was fantastic - very clean, good value, friendly and helpful staff.

All amenities were clean and the hostel is in great condition considering one of my friends had stayed there over 10 years ago.

Best thing was the free bus to Lake Lousie from just across the road. It was great to have ski lockers/warming cupboards as well.

Fantastic time and I hope one day to stay again.

  • Liked — Value for money, great standard for hostel
  • Stayed February 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Sydney, Australia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 17, 2007

Lake Louise is a small town so walking to the village for food supplies is easy. The kitchen works well, the softdrink vending machine is good value and the wireless internet works best upstairs in the lounge area.

Stayed November 2006
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver, BC, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 24, 2006

We travelled to the Rockies on June 18th with our two kids ages 10 and 12. We decided we were going to try staying at a hostel for fun. Usually when we travel we tend to stay at Best Westerns, Holiday Inns and the Marriot Hotels. This was our first time staying at a hostel. We were somewhat skeptical, however, it was a wonderful surprise. The hostel was very clean. The kitchen facility was very clean as well. There were reading/sitting areas, a pool table as well as a foose (sp?) ball game for the kids to play. There is also an internet cafe. In the main building which is A framed, there is a cafe. We went there for nachos and to watch the Stanely Cup Game on tv as none of the rooms have tvs or phones. We stayed in a family room. It consisted of a double bed and a loft area. In the loft area, there was a twin bed and a bunk bed set. If you have young children, the ladder leading to the loft area is not a good idea. It is rather steep and there is no gate preventing you child from falling down over 10 feet. We shared a bathroom with another room. It work out well. There are several shower rooms located on each floor as well. You are nestled amongst trees and noise levels are respected as quiet time kicks in at 10:00 pm. You have access to a B-B-Q off of the kitchen area. Bedding is provided as well as towels. The kitchen is well stocked with everything you could possibly need. The price was great and we were minutes from Lake Louise and the beautiful chateau.

  • Stayed June 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicetser UK
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 14, 2004

This place is amazing - they call it a hostel bit it is more like a palce. The cafe has amazing food, there was music on the deck sooo cool. Also they put on activitie every night - I'v been here Winter and Summer and will coem back - oh and it is so cheap compared to anything other place in Lake Louise

Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HI Lake Louise Alpine Centre

Address: 203 Village Rd, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 8 Specialty Lodging in Lake Louise
Price Range (Based on Average Rates): $
Number of rooms: 189
Reservation Options:
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Also Known As:
Hi Lake Louise Alpine Centre Hotel Lake Louise

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