Our family stayed at this hotel for 2 nights on the gold floor. If you are going to splurge for accommodation in the mountains this is one of the 2 places in our opinion to do it. The view from our room was stunning. I could have sat all day in the very comfy chair in our room and just looked at the Victoria glacier and the turquoise lake water. Definitely get a room with a view of the lake ( what would be the point otherwise?) and if you can splurge for the gold floor it is so worth it to have your breakfast and snacks at 6pm as well as the private concierge and private check in on the 7th floor. Our room was spacious and greatly contributed to our feeling of luxury in the mountains. Valet parking was 35 per day and staff looked after the parking chaos- again if you can splurge for it, it's nice! There were ALOT of tour buses and visitors to the lake area and you really noticed this 9 am until 8, so the gold floor was an added benefit to escape the crowds. We canoed early in the morning around 830 and escaped the line ups for boats. Canoes were 45 per hour or you could also rent by the half hour for less. Also, we really enjoyed cocktails in the Lakeview Lounge at the end of the day overlooking the Victoria glacier and Lake Louise. This was one of our best family hotels stays on our vacation and we would definitely return.