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“Take Your Wallet & and then some.” 4 of 5 stars
Review of Fairmont Chateau Lake Louise

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Fairmont Chateau Lake Louise
4.0 of 5 Resort   |   111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada   |  
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Ranked #3 of 6 hotels in Lake Louise
GreenLeadersSilver level
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Take Your Wallet & and then some.”
4 of 5 stars Reviewed May 8, 2013

The lakeshore walk was worth every step. Seems the view changed every ten feet. Spectacular !
Rooms were extremely well attended by absolutely phenomenal staff.
We found the hotel shop's to be a bit pricey for our wallets. Well worth a night or two stay if you can swing it. You only live once !

Room Tip: Definately lake view ! (if you can afford it)
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (885)
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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2013

I was lucky to have a lake view room and if possible definitely book a room with one of the worlds best views. The lake was frozen and just starting to thaw giving constant entertainment as the mood of the lake was constantly changing. The hotel is also excellent and the staff very friendly and helpful. The food at the numerous restaurants is also very good and I can highly recommend the Lakeview restaurant with its wine paring menu.

Room Tip: A lake view room is best
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, General Manager at Fairmont Chateau Lake Louise, responded to this review, May 10, 2013
We're all watching the lake these days to see when it will melt - it's amazing the transformation that takes place in just a few days.
I'm so pleased you enjoyed your experience in the Fairview Dining Room. The wine pairing menu is excellent, as is our new menu offering.
We hope to see you again!
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Okemos
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

Those of you thinking about going to Banff, should think about driving a little farther for the stay of a life time. The Fairmont Chateau Lake Louise is well worth the experience. This is one of the most beautiful places in the world. While the hotel has much character, it also has class. The Gold floor is definitely worth the extra cost. Food and drinks are available through the day--. Once you decide on staying here--make reservations for dinner. That may sound untypical--but believe me people don't cancel reservations. The hike up to Lake Agnes tea house was wonderful--but make sure you take water. Have some tea and treats once you arrive. Make sure to sign up for the Fairmont Presidents Club also. Their hotels are right up there with the best.

Room Tip: Facing Lake Louise is absolutely a desired choice.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2013

We stayed at the chateau lake Louise this past weekend, and were disappointed with the experience. The setting in nature is stunning, but this is a 3 star hotel at best. The decor of the hotel and rooms are dated, feels like a hotel chain from 1980. The restaurants had mediocre food and the service from the young travelling staff feels like you are in a pub, not a top hotel. We couldn't even get a decent cup of coffee for breakfast.

I would suggest Fairmont management go and stay at a One & Only Hotel or resort to understand what a top hotel looks like. This hotel does not warrant the high rates.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, General Manager at Fairmont Chateau Lake Louise, responded to this review, May 10, 2013
Thank you very much for your review. I am pleased to let you know that we are in the midst of renovations, with 215 guest rooms completed by June and the remaining rooms completed in early 2014. Our lobby is also undergoing renovations.
It was disappointing to learn of the service you received; we pride ourselves on exemplary service and that clearly is not what you received. I will review your comments with my team to ensure all our guests have an exceptional stay.
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Sunshine Coast
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 6, 2013

I don't know how we managed it but we were upgraded to the Gold floor. The view was stunning and the snow just kept on falling. Everything was wonderful - even when there were small hiccups like being shown to a room that hadn't been cleaned. Oops. The restaurants were fantastic and we enjoyed the café & deli. We hadn't stayed in a pet friendly hotel before and loved the site of the dogs coming back from their walks covered in snow. Our room & bathroom were the best we'd ever stayed in. The concierge were helpful and all the staff friendly. Although it was expensive it was worth it as a luxury weekend during our first trip to Canada.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Ontario
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 1, 2013 via mobile

My stay was wonderful. The service that I received from the valet, front desk and any other staff I encountered was excellent. I had a minor problem with the to remote and it was fixed with twenty minutes. The view from our room was breathtaking. We were on the sixth floor in the new wing. It was also cute that they had the hotel dog in the lobby playing with all the children. He was well trained.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, General Manager at Fairmont Chateau Lake Louise, responded to this review, May 3, 2013
It's wonderful to read that you enjoyed your stay and the service you received was so good. We're lucky to be able to offer such exceptional views and thrilled you enjoyed it. Marcus is our Canine Ambassador and like many others across Fairmont, was trained by the Canadian Guide Dogs for the Blind. We hope to see you again soon!
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 30, 2013

Beautiful doesn't even begin to describe it...the setting is one you have to see to believe. Spent a long weekend at Lake Louise with my boyfriend and couldn't have been happier. Highlights included the breakfast buffet (plan on leaving full--everything's too good for just one serving), on-property shops (amazing staff, great suggestions), and proximity to skiing. I can't wait to go back during a warmer season to see the lake once it is ice-free!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Chateau Lake Louise

Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Lake Louise
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. PLEASE NOTE: Fairmont Chateau Lake Louise is undergoing renovations to the aquatic centre and the pool facilities will be unavailable for swimming or usage from April 22-June 30th, 2014. We apologize for any inconvenience as we undergo these exciting enhancements. ... more   less 
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Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

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