Just spent 5 wonderful days with my husband & kids at the Chateau Lake Louise. We usually shy away from large hotels , preferring to stay in intimate, boutique hotels We chose to stay on the Fairmont Gold floor which made our stay very enjoyable. As they say, its like a hotel within a hotel. Small dining area with great breakfast and snacks each day. Pleasant and very helpful concierge staff. Loved our diner at the Walliser Stube but found the Poppy Lounge completely void of any ambiance! Had a great snow-shoeing walk at night with the hotel's naturalist which was fantastic. He was incredibly friendly and a fountain on knowledge on Canadian history, local fauna & flora.
Pool area & Spa need to upgraded!