We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“... as in a fairytale .....” 4 of 5 stars
Review of Fairmont Chateau Lake Louise

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Fairmont Chateau Lake Louise to your Saves list
Fairmont Chateau Lake Louise
4.0 of 5 Resort   |   111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
SKI FOR FREE!
Ranked #3 of 6 Hotels in Lake Louise
GreenLeadersSilver level
Rome, Italy
Top Contributor
107 reviews 107 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
“... as in a fairytale .....”
4 of 5 stars Reviewed February 11, 2013

The position of the Chateau in the natural area is absolutely unbelievable! As in a fairytale the Chateau is surrounded by a wonderful scenario! From the window in the room the magnificence of the nature can be seen! With a cup of brewed coffee prepared by oneself in the room life become exciting each moment! The staff is extremely courteous and efficient! We meet at the desk a girl named Angela! really truly outstanding her kindness! out of the ordinary!!! also the other workers are really impeccable! From Ashley in the Concierge to the Drivers of the shuttle bus to Lake Louise ski resort ! The days spent there are really to remember!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
It's always great to hear that guests enjoyed their stays, but knowing that the service they received is what truly made their stay is exceptional. Thank you so much for your review; I've shared your comments with all the colleagues mentioned so they know how appreciated they are. We hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,162 reviews from our community

Traveler rating
    1,835
    744
    325
    182
    76
See reviews for
725
1,622
78
153
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,023)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2013

The overall hotel and room were kept in great shape. Thanks to a shortage of rooms we were upgraded to a junior suite and it was fantastic. Almost all of the rooms seemed to have nice views and modern furnishings though. Perhaps the strongest element of our stay was the staff-- from the bellman to the front desk. All were incredibly friendly and helpful.

There was really only two areas where things fell short-- the cost and quality of the food and drink. We happen to live in a city where we pride ourselves on having access to world-class food without the attachment of high cost. At this hotel, the cost of food and drink was exorbitant. $50 for a breakfast for two that consisted of waffles and a yogurt parfait. It didn't matter what you ordered for a meal-- it was woefully overpriced. One understands availability of a high-priced restaurant option in a resort hotel, but you couldn't even get a reasonably-priced croissant. On top of the pricing, the taste of the food was mediocre at best. We found by going into town and talking to the locals, we were able to find really good, simple food (including regional specialties) at reasonable prices in the town of Lake Louise.

There was only one other item to nitpick: pool access. It was a very long walk from our room, and to get to/from there, we had to walk through all of the main hallways (including the convention room areas), restaurants, and the front lobby, in a robe. (A changing room is available near the pool.) The temperature of the regular pool was also a little on the cool side, but not that bad.

Although the basics were well-covered (a comfortable place to sleep and great staff), we spent an amount near equal to our room on food & drink-- and were disappointed in what was served to us. Overall, I think we would recommend this place, but those who stay should definitely look elsewhere when it's time to eat and drink!

Room Tip: There is a newer side to the hotel...ask staff when booking
See more room tips
  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 7, 2013

One of those unique places in the whole world. Anybody who appreciates luxury and unique locations must visit and stay at the Chateau lake Louise at least once in their life. I cannot imagine a more romantic place.

Room Tip: Get a room with views of the lake, well worth it
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
The Fairmont Chateau Lake Louise is located in one of the most memorable and beautiful spots. I'm so pleased you had a chance to enjoy it and hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malibu, California
Top Contributor
87 reviews 87 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed February 7, 2013

Built turn of the century. Located in one of the most beautiful places in the world, the Canadian Rockies. What more could you want? Oh and it's a Fairmont. Amazing. My room was a corner suite on one of the upper floors, facing the lake. It was in the old part of the building which I loved. For being an old room it was huge, with a giant picture window to enjoy the views. Super comfortable like all the Fairmont's I have stayed in. Service was great. Afternoon tea, the downstairs bar and the location. This is one of my favorite places in the world.

Room Tip: You have to get a lake view. Upper floor. Amazing
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 6, 2013

I didn't want to leave.

Having stayed at most of the Fairmonts in Canada, I've come to expect high quality service, but also a little stuffiness. I've been a fan of the Banff Springs Hotel for years, but I think I now have a new favourite: the Chateau lake Louise.

I had a great room overlooking the lake and Victoria Glacier. $235 a night, prepaid, using an upgrade certificate.

I arrived early in the week and pretty much had the place to myself. When i skated in the evening out on the lake, I was the only person. I enjoyed sitting by the bonfire after my skates were off, admiring the stars and the mountains. It was busier on the weekend: loads of people having fun. Pickup hockey and British Bulldog seem popular and a way to meet new friends.

Downhill skiing at Lake Louise, I only shared a chair once on Thursday. On some trails, I never saw another skier. Friday was busier, Saturday was very busy. $87 lift ticket.

Hired a guide who gave me some pointers to improve my cross-country skiing, and he introduced me to the excellent track-set trails around the hotel. There's about 70km of trails. Once you know where they are, you can safely and easily head off on your own. He warned me to stay away from the avalanche areas which are surprisingly easy to access. The guides are very nice and not as busy as they want to be. You might be able to negotiate a good family rate.

Several of the more popular trails in the park are easily accessible during the winter, but you will need a car to get there. Rent one from the onsite Hertz dealer. Try Johnson Creek and Jpohnson Canyon, but get there early in the morning if you want the place to yourself. Light is best in the late afternoon. I encountered a herd of elk, and photographed some wolf tracks. watched some crazy people ice climbing. At least, I think they're crazy. They seemed to know what they were doing. Trails are serious wilderness trails, and you will need proper footwear. See if you can borrow ice cleats from the hotel; they were very useful.

There's sleigh rides and dog sledding available at the hotel.

Pool is a little small and busy in the late afternoon, but quiet most of the day. Great steam room after a long day outside. I was pretty sore each night, so glad of the hot tub and steam room.

Parking is $30 per day. Ski, boot, snowshoe and skate rentals are at the hotel, and reasonably priced. There's a deli in the hotel selling drinks and light snacks at reasonable prices all day. There's a sports pub that provides reasonably-priced meals. Then of course, there is the dining room for elegant and memorable dining. Enjoy a drink in the lobby bar for one of the most spectacular views in Canada.

The hotel is 4 km from the village of Lake Louise where you can stock up on reasonably priced wine, beer, and snack foods if you want. There is a small fridge in your hotel room; no mini-bar.

I can't stop thinking about the place. Just about perfect, and I usually hate winter.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
It sounds like you had a chance to experience most of what winter in Lake Louise has to offer! I'm so pleased you enjoyed your stay. We hope you're able to visit us again soon!

Warm Regards,
Lisa Riches
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montreal
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 6, 2013

With my brother we got a small room with two twin beds and carpeted.
The rooms were dated, and I still can't believe they allow Dogs there!
Don't get me wrong, I love dogs but at one point while walking down the hallway talking, there was barking from every other room, making it sound like a Kennel!! Not what I was expecting from a Fairmount!
Now, the Location wow.. Eating breakfast looking onto the water. (btw the buffet was great!)
We took the shuttle to Lake Louise Ski Resort each day, and played hockey on the Lake. Great pictures. I would go back to Lake Louise, but unfortunately the Chateau wouldn't be a must.
But, the Staff was great. Helpful and extremely friendly.

Room Tip: Ask for a section without Dogs.
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
68 reviews 68 reviews
17 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 5, 2013

Waking up in the historic Chateau Lake Louise and looking out the window at the lake and mountains as the sun begins to rise is something that cannot be put into words. This piece of heaven demands your full attention so turn off your phone put away your laptop or tablet and enjoy the crisp clean air and the immaculate views.
We frequent Lake Louise and love staying at the Chateau. Like the Fairmont Banff Springs you can get lost walking around and checking out the incredible paintings. All the history will ensure you learn something new each time you visit. There's lots of shops and spots to eat, have a drink or some afternoon tea but don't forget this is a luxury high end hotel so don't forget your wallet.
We climbed to the top of the beehive in the summer and it's a cherished memory. It's a steady climb with a great path perfect for hikers of all skill levels. There's lakes to stop and see along the way and even a tea house serving some snacks. Don't forget your sweater as the temperature changes near the top.
Skating in the winter, a ski hill close by - there's an endless list of ways to spend your time at Lake Louise making it a great place to visit and stay.
Before deciding to elope we even contemplated getting married here at Lake Louise. Love this place.

Room Tip: Avoid busy summer weekends
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
Thank you so much for writing your review. We're so lucky to be in such and amazing setting, with so many different activities to experience in both the summer and winter. We hope to see you again!

Warm Regards,
Lisa Riches
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairmont Chateau Lake Louise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Chateau Lake Louise

Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Lake Louise
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Number of rooms: 550
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, getaroom.com, Despegar.com, Priceline, Agoda, TripOnline SA, Odigeo, Jetsetter and Tingo so you can book your Fairmont Chateau Lake Louise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

Owners: What's your side of the story?

If you own or manage Fairmont Chateau Lake Louise, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.