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Fairmont Chateau Lake Louise: Traveler Reviews

4.0 of 5
111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
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Fairmont Chateau Lake Louise
Ranked #3 of 7 hotels in Lake Louise
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1,628 reviews from our community

Traveler rating
    891
    419
    170
    100
    48
See reviews for
Families
364
 
Couples
817
 
Solo
42
 
Business
77
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Magical location”
4 of 5 stars Reviewed November 13, 2012

The Fairmont chateau is in the perfect location, right on the shores of Lake Louise. The scenery from throughout the hotel is amazing. The hotel is very big with several restaurants and shops so you can easily stay here and not have to venture far except to admire the views or have fun on the slopes. The room was a good size with a comfortable bed, good bathroom and other facilities. The staff were helpful and friendly. It's expensive to stay here but is well worth it as a special treat as nothing can beat the location.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask jparker65 about Fairmont Chateau Lake Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toowoomba, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
50 helpful votes 50 helpful votes
“PICTURE PERFECT VIEW”
5 of 5 stars Reviewed November 11, 2012

We loved this hotel and although the room was not large, the view through our bedroom window was spectacular. On arrival at the hotel, the guests are requested to choose their dining preferences for the evening. The restaurants offered different dining experiences and we chose a restaurant with an Italian flavour where the service and food was excellent. The second night we found it difficult to get into a restaurant and had a longish delay waiting for patrons to finish their meal. We hired a canoe and paddled around the lake, which was fun and offered some good positions for taking the hotel from a different angle. The hotel offered a courtesy transfer to the gondola which takes you up the mountain in two stages. Unfortunately, we were spoilt by the Peak 2 Peak in Whistler and also the Banff gondola and were disappointed by this one as it only went first stage - the second stage being closed for preparation for winter. This is a beautiful area and I would highly recommend staying at this hotel.

Room Tip: To ensure that you have the restaurant of your choice at the time you would like to eat, it is essen...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by ANNE K for Lake Louise
Ask ANNE K about Fairmont Chateau Lake Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review
December 5, 2012
Nature lovers are in for a real treat when visiting Lake Louise. The forest and mountains are stunning enough, but the lake really adds to the experience. I'm so pleased you enjoyed your stay, including your dining experience at Lago. We hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alabama
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
64 helpful votes 64 helpful votes
“Exceptional Staff”
4 of 5 stars Reviewed November 8, 2012

We stayed on the concierge floor and I can say I have never experienced better service. Staff did everything they could possibly do to make our stay nearly perfect. Our room was spectacular, with one minor flaw: the air conditioning was not quite up to snuff. Upgrade the AC and I'll be back!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask DLAlabama about Fairmont Chateau Lake Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Unforgettable”
5 of 5 stars Reviewed November 7, 2012

I was lucky enough to spend 2 glorious nights at Lake Louise and had a great time. We stayed in the rooms that were in a new wing (on the right as you pull up) that by the sounds of it were lovely and large. They didnt offer a complete lake view like in the main hotel but we were lakeside when the sun rose.

The property is wonderful. if you are active people spend 2-3 nights and do the walking track up to the lodge in the mountain as i think that would provide a spectacular view.

Room Tip: Lake view is the way to go but be careful with the different wings (eg painter, garden etc) as each...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Adriwil for Lake Louise
Ask Adriwil about Fairmont Chateau Lake Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, CA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Luxury well worth the cost”
5 of 5 stars Reviewed November 7, 2012

We booked Chateau Lake Louise more or less by accident. The cost was a little above what we normally pay on our travels, but this time, we had no regrets. The view from our room over the lake and to the mountains was breathtaking. The hotel met our every need and then some.

Room Tip: We were upgraded simply by joining the free "President's Club." If you don't mind...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask TravelwithRon about Fairmont Chateau Lake Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review
November 28, 2012
I'm so pleased you enjoyed your stay and that becoming a member of Fairmont President's Club benefitted you so much. We hope to see you again!

Warm Regards,
Lisa Riches
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Chateau Lake Louise

Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Fairmont Chateau Lake Louise Hotel
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise
Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotels in Lake Louise
#1 Romantic Hotels in Lake Louise
#1 Family Hotels in Lake Louise
#2 Luxury Hotels in Lake Louise
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
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Fairmont Chateau Lake Louise
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