From the moment we arrived, we were welcomed by the friendly staff once we stepped out of our car and checking in was a breeze. We were transported right to our cabin door steps and given an orientation of the room and lodge facilities. The king cabin had everything to keep us comfortable, right by lake as requested, incredibly cosy and had magical views of Moraine Lake. We had snow fall that evening and we lit the wood fireplace which was already set for us, the room ambience is simply extraordinary. The experience of sitting at our private balcony in the quiet evening facing the lake and mountain peaks to experience the tranquil and peace here is indescribable. You have got to experience this yourself. We booked a few months in advance and the Manager Michael Clark handled all our reservation queries and requests efficiently and gave us all the information and assurance needed for this stay, the staff we encountered here were all extremely warm and welcoming, simply commendable. Do yourself a favor if you are visiting Moraine Lake or Lake Louise area, stay here to experience this magical place.