The service here was fantastic. They put firewood and kindling in your fireplace for you each day and it is ready to go...just light the match. The room we had was very nice with a view of the lake. Our room was in a separate building from the main lodge, so we had to put on a coat each time we went to eat in the restaurant, but that wasn't that big of a deal. The only negative I can say is that there is nowhere to put your stuff. No drawers and no closet. We had to sit our suitcases on the floor and live out of the suitcase while we were there. It had a very nice bathroom with a vanity area for toiletries. The soap and shampoo provided was very nice quality. The help was so friendly. We went on a guided hike, which was free for guests, and we went to an evening talk on bears which was also included for guests. We absolutely loved the food in the restaurant, although pricey, the quality and flavor was excellent. Breakfast was included, which could use a little improvement, no hot cereals available. It did have one hot dish and bacon and sausage, the rest was toast or cereal and danish which was just ok. Every afternoon, they had complimentary tea and cookies, but the cookies were from a package. It would be nicer if they were home baked. The lake is absolutely beautiful and the room very cozy and comfortable, even though it was small. We loved our stay here and would definitely come back. This was our favorite hotel out of five on our trip through the Rockies.