We stayed at the hotel for 3 nights 22 - 25th September. Our room with a balcony and view by the lakeside had a fairly limited view of the lake: the room had an aircon system which was disturbingly noisy and we were unable to turn it off. We asked for this to be looked at, but no improvement was achieved. So we had 3 nights of disturbed sleep, with aircon and other clumping noises from the heating system. Staff were not very friendly and the hotel was priced according to the location, certainly not in line with the service it offered. Very disappointed and would not recommend it.